Overview Fountain Tire Kelowna, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great

perks:
What is in it for you?
• Competitive wages: $50,000 to $60,000 per year PLUS bonuses
• Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
• We will develop your skills and certifications with our excellent training program & opportunity for advancement
• The prospect to work with an excellent team and great customers
• Regular day shifts
• Great discounts for you and your family on tires, parts and mechanical services Primary

Responsibilities:
• Creating work orders and arranging bookings and communicating them to the technicians
• Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
• Provide proactive calls to customers to determine their satisfaction level with the service they have received
• Recommend tire service, specialty tire service, wheel and mechanical service to customers




• Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
• Keep promotional material updated in the showroom.
• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
• Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
• Assist in inventory management through documentation processes and annual inventory counts What does it take to get on track?
• Experience in the automotive repair industry or tire industry is an asset
• Effective listening skills with the ability to identify customer needs and provide recommendations
• Working knowledge of passenger, light truck and, specialty tires and mechanical services
• Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
• Excellent customer service and a excellent attitude are a must
• A team player who takes pride in their work At Fountain Tire, you’d have a great place to work Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store at 1952 Spall Rd unit 6, or online today

📌 Service Advisor, Kelowna
🏢 Fountain Tire
📍 Kelowna