iFinance Canada is a national leader in consumer financing, proudly serving Canadians since 1996. As part of the Iceberg Finance Group, our Quebec-based sister company with a Canada-wide footprint—we provide adaptable financing solutions across various sectors, including healthcare, cosmetic, dental, and more. We're a fast-growing, forward-thinking organization that values innovation, performance, and teamwork. If you're a driven sales professional with a passion for building strong B2B relationships, this is your opportunity to make a significant impact. This dynamic, growing organization is currently recruiting for a Bilingual Credit Agent. This position is a great opportunity to build on existing customer service skills as well as to learn consumer credit profile decision-making. Fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.

Key responsibilities
of the position include:
• Support approvers in the analysis of credit files;




• Inbound/outbound calls to complete customer files;
• Responding to customer calls and emails;
• Data entry of customer files;
• Credit adjudication (training provided);
• Providing superior professional service to valued clients.
• Working four days per week from the office, one day from home.
• Weekend shifts on rotation, one weekend shift per month. Position

Benefits:
• Growing company
• Positive workplace with 9:30-11:30 am start time to 5:30-7:30 pm shift The ideal candidate will have the following attributes:
• Fluent in both English and French – proficiency assessment will be required
• Great Customer service experience
• Excellent communication and problem solving skills, quick thinker
• Positive individual with very good attention to detail
• Must be able to work independently, as well as in a team environment
• Punctual, professional and reliable.

📌 Bilingual Credit Analyst (Toronto)
🏢 Iceberg Finance Group
📍 Toronto