Elevate your customer interactions as a Bilingual Collections Agent with LendCare, a leading provider in Canada This role emphasizes empathy, negotiation, and operational support to drive results.

At LendCare, part of the goeasy family, you will play a crucial role in managing customer accounts and collecting overdue payments. We seek a dedicated individual with 1-2 years of experience in collections, sales, or customer service. Your bilingual proficiency in French and English will enhance our ability to serve diverse clients effectively.

Key Responsibilities:

- Conduct outbound calls to collect on overdue financial accounts
- Negotiate repayment plans tailored to customer needs
- Manage account activities within company systems
- Document collection processes with exceptional administration skills
- Complete initial trace work through online tools

Requirements:

- Minimum 1-2 years in collections or related fields
- Bilingual in French and English
- Experience with automated dialer systems
- Solid written and verbal communication skills
- Proficient in MS Office applications

Apply your bilingual skills and negotiation expertise to make a real impact at LendCare.

📌 Bilingual Collections Agent at LendCare (Pickering)
🏢 goeasy
📍 Pickering