We are seeking an Accessibility Services Grant Administrator to join our Accessibility Services team in London, ON. In this role, you will assess the need and eligibility for requested modifications, adaptations, and devices, and administer grants in accordance with organizational and stakeholder policies, procedures, and best practices.

The Grant

Administrator is responsible for validating all required documentation and eligibility criteria to ensure funding can be issued. The goal is to help create accessible, barrier-free living spaces where people with disabilities can complete activities of daily living and safely enter and exit their homes independently and with dignity. You will manage each request from application through to completion, ensuring payments are issued to the selected vendor or contractor.

Schedule: Monday to Friday, 9:00 a.m. – Respond to program inquiries received by phone, email, fax, and mail using a client-focused approach. Assist clients, caregivers, healthcare professionals, and other stakeholders in navigating services and provide referrals as appropriate. Review applications and supporting documentation against eligibility requirements and program criteria.

Maintain a caseload in accordance with departmental policies and procedures.



Process applications in the client database. Support and implement MODC's strategic goals and objectives. Ensure monthly service and spending targets are met.

Submit invoices for payment using the MODC database. Follow up with stakeholders regarding service quality and distribute satisfaction surveys. A post‑secondary degree or previous experience in social services, health, a design field, or universal design/barrier‑free design.

Familiarity with universal design concepts, the Provincial Building Code, and CSA Accessibility Standards for the built setting is considered an asset.

Grant Administration: Experience managing a caseload, working within established deadlines, and meeting monthly service and spending targets. Fluency in French is considered an asset.

Empathy and Compassion: Ability to support individuals facing barriers and challenging circumstances with empathy, compassion, and understanding. Ability to work collaboratively with internal and external stakeholders to coordinate services and support effective program delivery.

Adaptability: Flexibility to respond to changing circumstances, evolving client needs, and shifting priorities. #

📌 Accessibility Services Grant Administrator (London)
🏢 March-of-Dimes-Canad
📍 London