Lead the Customer Experience team at RONA, where your leadership will shape exceptional service. Drive satisfaction and manage operations in a vibrant retail environment. As a Department Manager for Customer Experience, your expertise will guide a dedicated team at RONA. With 5 years of personnel management, you will oversee merchandising, staff recruitment, and promotional activities while ensuring customer satisfaction. Your role will be crucial in enhancing store growth through cutting-edge marketing strategies and operational excellence.

Key Responsibilities
• Supervise daily operations and prioritize tasks
• Resolve customer issues effectively to ensure satisfaction
• Implement merchandising strategies as directed by Store Manager




• Oversee inventory replenishment processes
• Coach and motivate team members for peak performance

Requirements:
• 5 years’ experience in personnel management
• Proven retail business management skills
• Strong leadership abilities and resourcefulness
• Ability to work autonomously with minimal supervision
• Knowledge of current retail trends and competitors Bring your leadership, passion for customer service, and strategic mindset to enhance the shopping experience at RONA.

📌 Customer Experience Department Manager at RONA (Canada)
🏢 Rona
📍 Canada