Animal Control Officer STATUS: Temporary

- Full-Time- until Dec.

SHIFT: 35 hours per week WAGE: Hourly The Animal Control Officer (ACO) is primarily responsible for enforcing municipal bylaws as per the municipal contracts in the assigned area. The ACO is to ensure public (people and animal) safety and improve the welfare of animals through education of BC SPCA animal management best practices and protocols. These priorities may vary between locations and shifts.

Treats all animals humanely, with compassion and concern, and upholding these values both on and off the job. Following BC SPCA standards, policies, and protocols at all times to ensure animal health and welfare. Using low stress animal handling techniques

- Observing and reporting on animals’ mental and physical health and welfare
- Administering medications as specified by authorized BC SPCA staff and community veterinarians
- Transporting animals to and/or from BC SPCA locations
- Providing support services in the area of animal husbandry as required. Provides exceptional customer service to internal stakeholders and the public. Models appropriate care and concern for animals and humans alike and representing the BC SPCA in a professional way
- Ensures complaints from the public are handled thoughtfully and when needs are outside of our responsibility, are transferred to the appropriate authority as expeditiously as possible
- Assists with training and mentoring of other staff. Ensures that safe work practices are implemented as per the BC SPCA Health and Safety protocols and are being carried out to protect staff,



volunteers and animals from injury and/or illness Responsibilities in the Field include: Investigates and resolves animal bylaw-related complaints as per municipal contract(s) and in keeping with BC SPCA policy/procedure/standards. All complaints related to nuisance animals (e.g. noise, animals at large, and dogs not leashed) as applicable to the contract
- Complaints of animals that pose a threat to the safety of the public – ensuring the appropriate investigations are completed as per best practice and in adherence to your legal authority
- Ensure safe capture, containment, and transport of animals (including dangerous animals) as required
- Reports of animals in distress (e.g. dogs in hot cars) – conducting investigation, collecting information/evidence, and forwarding when necessary to a Provincial Constable, or RCMP if required
- Exercise some discretion in enforcing the bylaw regulations and make field decisions as to the disposition of complaints. Providing education to the public about responsible pet guardianship and animal welfare
- Issues dog licenses to members of the public, collects payment and issues receipt. Following up on issues related to unlicensed dogs.

Completes animal transport duties including:



Driving animal control vehicle in conducting work Picking up injured, sick, and aggressive/potentially dangerous animals of various species and transporting to a veterinarian or animal shelter

- Impounding stray animals of various species
- Picking up and/or arranging for removal of deceased animals of various species. Works collaboratively with other stakeholders such as government representatives, police, special provincial constables, and other enforcement agencies to ensure animal welfare and public safety in the community. Completion of Bylaw Level 1, completion of Langara College Animal Control Course and 1-2 years’ related experience
- Working hands-on with animals in a veterinary clinic, animal care facility, animal control setting, or other care/training facility
- Valid BC class 5 driver’s license in valuable standing Ability to reduce risk by making decisions in the field that ensure public and personal safety Knowledge of the care and handling of animals; able to successfully manipulate the equipment used in animal handling Ability to communicate effectively both orally and in writing Ability to meet the public in a diplomatic, tactful and discreet manner and to establish and maintain good relationships with stakeholders Physical ability to lift, pull, and push heavy objects as well as handle aggressive animals Sound knowledge of animals, their breeds, characteristics, and more common diseases Basic computer skills sufficient to deal effectively with the necessary front office routines Ability to prioritize demands on time and work with limited supervision

📌 Animal Control Officer - FULL TIME (Dawson Creek)
🏢 SPCA
📍 Dawson Creek