At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. Delivers a superior customer experience which includes responding to all general inquires, initiating and maintain contact with insured members, and assists with commodity claims overflow. Responsible for confirming coverage for incoming claims by reviewing and compiling facts, obtaining technical reports from various parties as required, completing contractual coverage analysis and assessing quantum, reviewing subrogation opportunities, negotiating and resolving property insurance claims of minor to moderate nature in a timely manner.

This includes contractors, engineers, contents specialist and other suppliers as required. Gather information from insured members, civil authorities, police, witnesses and other insurers to complete a timely investigation of property loss. Maintain quality service and adheres to organizational standards to deal with all aspects of file handling including reserving, expense and loss control, questionable claims, and creating defined disposition plans for future handling leading to file closure.

Assist and participate in all dispute forums related to policy coverage on behalf of key stakeholders. Participates as necessary in the legislated Property Appraisal Process to resolve quantum disputes during claim file negotiations. Responsible to identify by law requirements and standard unit definitions of each provinces Condominium policies.

Keep claims information confidential to protect operations and insured members. Responsible for data integrity, issuance of payments to vendors, insureds and experts and to maintain well-organized claim file while ensuring accuracy of data input. Adhere to partner's guidelines, contracts,



and insurance regulations to ensure legal and regulatory compliance.

Actively participate in coaching and training sessions and collaborate with team members and management. Take an active role in creating an environment of continuous improvement of work efficiencies and highlight value work.

Active

Member of Curo’s National Catastrophic Response Team. A post-secondary education and/or college diploma within related field. ~ Provincial adjusters license as required; 2+ years’ experience with a good understanding of the automobile policy. ~ Ability to communicate in French is required. ~ Current Microsoft Office working knowledge. ~ Ability to learn and adapt in a fast-pace environment including working with various computer programs, databases and software. ~ May be required to work overtime. Flexible work week 35 hours: This position offers a competitive salary within a range from $60,430 to $83,199 , along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time. Defined benefit pension plan for a financially confident retirement ~Flexible work-from-home and hybrid options ~ OGC is comprised of Ontario Teachers Insurance Plan (OTIP), Curo Claims Services, and Orbit Insurance Services. Candidate communications may refer to OGC when referencing any of the affiliated organizations applied to.

This recruitment process uses artificial intelligence tools to assist with screening and assessing applications. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities. Together, this includes fostering a diverse, equitable and inclusive workplace for all.

📌 Bilingual Claims Adjuster, Property (Ontario)
🏢 OTIP (Ontario Teachers Insurance Plan)
📍 Ontario