Integrated Case Manager

Calgary Communities Against Sexual Abuse (CCASA) is a dynamic agency that focuses on providing sexual violence counselling and education services to Calgary and surrounding areas. Working at CCASA means joining a team of passionate, hard-working professionals who are committed to providing a healthy society that is respectful, open, and inclusive. The Integrated Case Manager is a part of the Crisis & Support team. The successful candidate will be a compassionate, dynamic, and flexible individual who is able to work both independently and within a multi-disciplinary team to provide specialized case management.

This is a full-time, 35-hour-per-week, fixed-term employment contract beginning upon the successful candidate’s start date and continuing until the permanent staff member returns from maternity leave, for a maximum of 14 months. This position reports to the Assistant Director of Clinical Services. If you have a great attitude and possess an anti-oppressive/feminist analysis of sexual violence, this may be the job for you.

Why join us?

- Competitive Pay and Advantages (including a Health & Wellness Spending Account)
- RRSP/TFSA Group Savings Plan
- Generous Vacation Policy (starting at 3 weeks per year)
- Gift Days (1 day per quarter)
- Health and Wellness Leave (15 days per year)
- Training and Development Opportunities (Professional Development funding and 5 days per year)
- Dedicated time for learnings related to Anti-Racism, Truth & Reconciliation, and Anti-Oppression (1 day per quarter)
- Regular individual and group supervision

Key Responsibilities of the Integrated Case Manager:





- Conducting thorough needs assessments to identify client risks, strengths, and goals
- Developing individualized case plans in collaboration with clients
- Assisting with barriers and concerns identified through the assessment process to ensure access to needed referrals and resources
- Working collaboratively with external services/supports to address barriers to clients accessing services and providing advocacy on behalf of clients as needed
- Conducting ongoing evaluation of case plan progress and adapting to changing needs and goals as necessary
- Delivering psychoeducation to enhance clients’ understanding of sexual violence, the impact of trauma, and coping strategies
- Supporting clients in developing emotional regulation and coping skills
- Exploring counselling readiness for clients interested in clinical counselling
- Supporting client transition out of the Integrated Case Management program to other programs/services, both internal and external
- Completing required documentation in a timely manner, including client records
- Collecting, analyzing, and reporting program specific data for evaluation purposes
- Participating in a number of on-call shifts after hours over the course of the year as part of a rotation





*Successful candidates will be required to work occasional evenings and weekends and may need to provide services to rural areas surrounding Calgary. Access to a reliable vehicle is necessary.

The successful applicants will have the following qualifications:

- A degree in social/human services with a minimum of three years related experience; Bachelor of Social Work degree and registration with a regulating body are preferred; Master’s degree an asset
- Ability to manage a busy client caseload
- Strong experience in conducting assessments (needs assessments, risk assessments) and completing safety plans.
- Robust understanding of sexual violence trauma and its impact; experience working in sexual violence service delivery would be an asset
- Strong relationship building and communication skills with clients and other service providers
- Strong crisis intervention skills
- Understanding of systemic barriers and discrimination
- Strong critical thinking, creative problem-solving, conflict resolution skills and an ability to adapt to a fast-paced work environment
- Ability to maintain strong professional boundaries
- Ability to prioritize and manage multiple work tasks and deadlines
- A strong working knowledge of data collection is an asset.
- Knowledge of community resources and supports within Calgary and surrounding areas
- Knowledge of Alberta College of Social Workers Code of Ethics and Standards of Practice, including a strong understanding of the duty to report

We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditiona

📌 Integrated Case Manager (Canada)
🏢 Calgary Communities Against Sexual Abuse
📍 Canada