Company Overview ECCO Supply™, a division of The ECCO Group™, has been a trusted provider of high-quality HVAC prefabricated sheet metal products since 1960. Our culture emphasizes leadership development, continuous improvement, and a people-oriented environment dedicated to attracting and retaining talented professionals.

The Counter Sales

Associate is a hands-on role, responsible for serving customers, processing orders, and supporting warehouse operations. As a key member of the team you will provide exceptional customer service while ensuring inventory is received, organized, and shipped accurately. This position offers a unique opportunity to develop both sales and operational skills in a rapid-paced, team-oriented environment.

Make a personal commitment to consistently provide superior customer service to ECCO’s customers so they will want to do repeat business with ECCO Supply Read and comply with ECCO’s Health and Safety Policies and Procedures Read and comply with ECCO’s Human Resources Policies and Procedures Deliver exceptional customer service by assisting customers in person, by phone, and email, providing product information, quotes, order entry, and resolving inquiries professionally. Accurately process customer orders from order entry through fulfillment, ensuring invoices, quotes, shipping paperwork, and customer records are completed correctly. Pick, pack, ship, receive, and organize inventory to ensure customer orders are handled accurately and on time.

Load, unload, move, and store materials safely using appropriate material handling equipment, including forklifts,



while maintaining compliance with company safety policies and procedures. Maintain inventory accuracy through proper stock replenishment, cycle counts, annual inventory counts, and ensuring products are stored in the correct locations. Support branch sales growth by identifying customer needs, recommending products, promoting special offers, and collaborating with inside and outside sales teams.

Keep the warehouse, yard, counter area, and customer-facing spaces clean, organized, safe, and professional at all times. Work collaboratively with branch team members to support day-to-day operations and contribute to the overall success of the branch and customer experience. Previous customer service, counter sales, warehouse, or order desk experience preferred.

Forklift experience or willingness to become certified. Strong communication, organization, and computer skills. Positive attitude with a commitment to customer service and safety.

Experience in HVAC, construction, industrial distribution, or related industries is an asset. For more than 60 years, ECCO has been committed to excellence in manufacturing, distribution, and customer service. We invest in our people through training, development, and long-term career pathways.

We offer comprehensive and competitive benefits package designed to support our employees’ well-being, growth, and long-term success. ECCO is committed to building a diverse workforce and an inclusive culture. Personal information collected during the hiring process is used only for recruitment purposes and is kept confidential.

📌 COUNTER SALES REPRESENTATIVE (Terrace)
🏢 ECCO Supply™
📍 Terrace