Use fluent English and French to support Uline customers in Milton, ON, processing orders and answering product questions in office. Uline seeks a bilingual Customer Service Representative for full-time, Monday-to-Friday hours. You will recommend solutions, handle account inquiries, and build customer relationships. The position requires strong communication, listening, and problem-solving skills.
Key Responsibilities: Process customer orders using world-class technology Recommend products, pricing, shipping, and solutions Build customer relationships through phone, email, and chat Help customers navigate Uline’s website and online ordering Handle account inquiries and answer product questions Requirements: Fluent written and verbal English and French High school diploma or equivalent Bachelor’s degree preferred Excellent problem-solving, listening, and communication skills Prior customer service experience is a plus Bring bilingual communication, customer service, and product recommendation skills to Uline’s on-site Milton team.