Serve TD Canada Trust customers in Montréal through accurate financial transactions, personalized banking advice, and attentive service at 37.5 hours weekly. As a Customer Experience Associate in Personal and Commercial Banking, you will process deposits, withdrawals, and bill payments. You will understand customer needs, recommend suitable banking solutions, and resolve concerns.
This branch-based position also involves promoting products, completing processes accurately, and supporting positive customer experiences.
Key Responsibilities: Process deposits, withdrawals,
and bill payments accurately Determine customer needs and recommend suitable banking solutions Resolve concerns and escalate non-standard activities when necessary Promote banking solutions while completing timely business processes Connect personally with customers about banking processes Requirements: High School diploma and/or one year relevant experience Undergraduate degree or equivalent is an asset Robust administration, organization, planning, and time management skills Hands-on knowledge of Microsoft Office and internet use Accurate communication skills with changing priorities Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Montréal.
📌 Customer Experience Associate Montréal (Montreal)
🏢 TD
📍 Montreal
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