Customer Service Representative (Remote) Bilingual FrenchApply: Toronto, Canada: Full time: Posted 13 Days Ago: 1171WHY JOIN?Be part of something special - a place where work feels like a community, not just a job. We're a vibrant and innovative crew united by a shared passion for creativity, growth, and collaboration. Our team is driven by innovation and partnership, where your ideas are heard and celebrated.

We're building an inclusive environment that values every voice and fosters a culture of mutual support and respect. If you're ready to dive into a dynamic work environment where every day brings new personal and qualified growth opportunities, apply today! Exclusive apparel discounts - Ready to upgrade your wardrobe?!

As part of S&S;, you'll enjoy special discounts on our trendy, high-quality apparel. Top-notch employee benefits - We prioritize the health and well-being of our team members with an extensive benefits package, including health, dental, and vision coverage, along with retirement planning options.

About the RoleWe are seeking energetic, reliable, and fun professionals to join our team as a CSR/ Customer Service Representatives. The successful CSR is responsible for providing excellent customer service by answering customer calls and problem solving to help customers meet their needs. CSRs should come to the table proficient or above in all Microsoft office products and have previous customer service experience.

Representatives will attend in-depth training to assist customers in placing orders, addressing issues with existing orders and fluent conversations regarding company products and programs.

COMPENSATION & SCHEDULE(based on experience)Monday - Friday (10am - 7:30pm) Fill-Time, Exempt WHAT YOU WILL DO Accurately process transactions and educate customers on products and services via telephone.





Responsible for maintaining a high level of professionalism and working to establish a positive rapport with internal and external customers.

Offer basic troubleshooting for customers including product knowledge, recommendations, and website navigation.

Adhere to provided schedule based on forecasted phone volumes.

WHAT WE'RE LOOKING Strong verbal and written communication skills within a customer service role Must be proficient or above in Microsoft Office* Must have basic math skills* Ability to multi-task and be detail oriented.

Data driven and comfortable in workplace with heavy emphasis on customer service and satisfaction metrics.

Ability to read and speak English.

- Bi-lingual in French PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORKING ENVIRONMENTThis role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER**S&S; Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S; participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.

📌 Customer Service Representative (Remote) Bilingual French (Mississauga)
🏢 Activewear
📍 Mississauga