Shape intuitive digital experiences at SE Health through user-centred design, content strategy, and accessibility across websites, portals, and applications.

The Digital Experience Specialist translates user, business, clinical, and operational needs into practical experience recommendations. You will support research, information architecture, content development, implementation, quality assurance, launch, and optimization. Collaboration spans product, communications, marketing, clinical, privacy, accessibility, technology, data, and delivery partners.

Key Responsibilities: Plan research, interviews, workshops, journey mapping, and usability testing

Create user flows, wireframes, prototypes, and prioritized recommendations

Develop content models, navigation, metadata, labels, and calls to action

Conduct functional,



responsive, accessibility, and experience quality assurance

Use analytics and feedback to identify improvement opportunities

Requirements: Four to six years of progressive digital experience

Bachelor's degree or equivalent education and skilled experience

Knowledge of user-centred design and information architecture

Practical WCAG and AODA accessibility review experience

Experience with Figma, content systems, analytics, and digital publishing

Bring user experience, content design, accessibility, and analytics expertise to improve complete digital journeys at SE Health.

📌 Digital Experience Specialist (Markham)
🏢 Saint Elizabeth
📍 Markham