Join the BC Public Service as a hybrid Case Manager, helping individuals navigate the Civil Resolution Tribunal process with empathy and respect. Utilize your mediation and problem-solving skills to facilitate meaningful resolutions.

This full-time position is part of a supportive Case Management Team committed to enhancing justice access. You will guide clients through complex situations, using communication and mediation expertise. It's ideal for a candidate passionate about public service and dispute resolution.

Key Responsibilities:

- Provide information to clients navigating the CRT
- Facilitate effective settlement discussions among parties
- Support individuals facing sensitive disputes
- Manage a high-volume case load respectfully
- Convey information clearly and effectively

Requirements:

- Degree or diploma in law or dispute resolution
- Minimum 1 year mediation experience required
- Robust customer service in a high-volume setting
- Experience applying legislation and policies
- Ability to work with diverse backgrounds

Drive positive outcomes and impactful change as a Case Manager in a collaborative environment.

📌 Hybrid Case Manager at BC Public Service (Victoria)
🏢 British Columbia Public Service Careers
📍 Victoria