Who you are

- Experience in Operational Risk, Controls, Audit, Compliance, Risk Management, or a related discipline

- Demonstrated ability to build and enhance risk and control frameworks, including risk assessments, controls, testing, monitoring, and issue management

- Strong understanding of Second Line oversight, independent challenge, governance, and risk appetite

- Ability to identify material risks, assess control effectiveness, and drive practical improvements

- Experience partnering across business, product, operations, technology, and risk functions

- Strong stakeholder management and ability to influence without direct authority

- Ability to simplify complex issues and translate them into clear actions, decisions, and reporting

- Comfortable operating in ambiguity, building new capabilities, and driving execution

- Interest in digital assets, payments, fintech, and emerging financial technologies

What the job involves

- The Digital Asset Risk & Compliance team is looking for a Director, Operational Risk & Controls to help build and operate Mastercard’s Second Line operational risk and control capabilities for digital assets
- The role will establish a consistent approach to identifying, assessing, monitoring and reporting operational risks across Mastercard’s digital asset strategy, products and operations.

The Director will partner with the First Line to establish and maintain effective controls, risk and control self-assessments, control testing and monitoring in line with Mastercard policies and standards

- The Director will also support BVNK’s integration into Mastercard by aligning operational risk frameworks, controls, governance and reporting while preserving the ability of the business to grow and innovate





- Build and operate the operational risk and controls capability for Digital Assets and BVNK

- Partner with the First Line to identify material operational risks and establish effective controls, monitoring, and escalation

- Lead risk assessments, RCSAs, control reviews, and issue management across digital asset products, operations, technology, and third-party providers

- Assess control effectiveness and identify emerging risks, control weaknesses, and opportunities for improvement

- Establish practical and scalable approaches to monitoring, testing, reporting, and remediation

- Integrate operational risk considerations into strategy, product development, operating model decisions, and business growth

- Establish governance and reporting that provides management with a clear view of risks, controls, issues, and required actions

- Partner across Product, Technology, Operations, Finance, Compliance, Security, and Risk to support responsible growth

- Provide independent challenge while helping the business develop practical and scalable solutions

- Promote a robust risk and control culture across Mastercard and BVNK

- Build the long-term operational risk and controls capability for Digital Assets as part of BVNK's integration into Mastercard

- Assess current-state practices and identify priority enhancements based on business growth, risk profile, and regulatory expectations

- Align governance, RCSAs, control monitoring, testing, issue management, and reporting with Mastercard standards

- Track integration commitments and remediation plans through completion

- Drive simplification, scalability, and automation of operational risk and control activities

The application process

- End Date: January 29, 2027

📌 Director of Risk Management (Toronto)
🏢 Mastercard
📍 Toronto