Job Overview The Food Service Supervisor oversees daily food service operations, supports a welcoming guest experience, and helps the team maintain efficient, safe, and consistent service. This hands-on role combines leadership, team management, customer service, and food preparation in a fast-paced hospitality workplace.

Duties

- Supervise and support food service staff during daily operations, assigning tasks and helping maintain smooth service.
- Train team members on service standards, food handling, food safety, and operating procedures.
- Assist with interviewing and onboarding candidates as needed.
- Coordinate food preparation, cooking, serving, and kitchen workflow to meet service needs.
- Monitor food quality, presentation, cleanliness, and compliance with food safety practices.
- Provide attentive customer service, respond to guest questions, and help resolve concerns professionally.
- Operate POS systems, including Micros POS where applicable, and oversee accurate cash handling and transaction procedures.
- Support restaurant management with scheduling, inventory checks, supply organization, and shift communication.




- Help maintain clean, organized dining, service, and kitchen areas.
- Contribute to a positive hospitality environment across restaurant, hotel, bar, or café operations as applicable.

Requirements

- minimum of 2 years of experience in QSR food industry, hospitality, or a related customer-facing setting.
- Supervising experience or demonstrated leadership and team management skills.
- Knowledge of food preparation, cooking, food handling, and food safety practices.
- Familiarity with POS systems; Micros POS experience is a plus.
- Customer service experience and confidence communicating with guests and coworkers.
- Restaurant experience and kitchen experience are preferred..
- Ability to stay organized, work collaboratively, and lead effectively in a fast-paced environment.

Pay: From $16.50 per hour Expected hours: 20.0 – 35.0 per week

Benefits

- Discounted or free food
- Flexible schedule
- On-site parking

Work Location: In person

📌 Food Service Supervisor (Sherwood Park)
🏢 Opa! of Greece
📍 Sherwood Park