Insurance Compliance Specialist At CU Financial Management, we are committed to delivering exceptional financial planning services that empower individuals, families, and businesses to achieve their financial goals. As industry leaders, we leverage cutting‐edge technology to provide comprehensive financial planning solutions to clients across the region. Our dedication to client success and financial planning excellence sets us apart, and we take pride in the impact we make on our clients' financial well‐being.

We live here, we work here, and we know that when our clients are successful, our communities thrive. In 2020, a group of innovative Atlantic Canadian credit unions came together to ensure their members had access to top‐tier financial advice. Today, CU Financial Management supports members and non‐members, providing expert advice across our four provinces.

We offer a competitive compensation package, including a competitive salary, performance‐based bonuses, comprehensive benefits, administrative support, and opportunities for professional growth and development. Our commitment to employee well‐being includes a supportive, versatile work environment, continuous learning, and the opportunity to make a meaningful impact on our clients' financial lives.

The Insurance Compliance

Specialist is a non‐sales support role responsible for providing centralized oversight, administration, and compliance support for CU Financial Management's insurance business. This position will serve as the primary internal resource for insurance‐related matters across the organization, providing support to Advisors and Investment Associates while ensuring insurance activities are administered in accordance with regulatory requirements, carrier expectations, and CU Financial Management policies and procedures. The Specialist will assume responsibility for the coordination and administration of CU Financial Management's existing segregated fund business, insurance renewals, licensing and contracting requirements, advisor onboarding, APEXA administration, and insurance‐related Anti‐Money Laundering and Anti‐Terrorist Financing (AML/ATF) controls.





The role also provides an important internal review and quality assurance function by reviewing insurance files and processes to identify documentation gaps, compliance concerns, and follow‐up needs.

The Insurance Compliance

Specialist supports CU Financial Management's Advisors and Associates and provides organizational oversight without assuming responsibility for providing insurance advice or generating new sales. Serve as CU Financial Management's primary internal resource for insurance administration, compliance and operational support, providing centralized support to Advisors and Investment Associates. Manage the administration and servicing of CU Financial Management's existing segregated fund business, including ongoing documentation and compliance requirements.

Coordinate post‐delivery servicing requirements for all in‐force insurance and segregated funds. Conduct insurance file reviews and internal compliance audits to identify documentation gaps, deficiencies and potential compliance concerns, and coordinate appropriate follow‐up. Coordinate the onboarding, licensing and contracting of new Insurance Advisors, including carrier requirements and internal documentation.

Manage Corporate Life Insurance

License renewals and monitor ongoing corporate and Advisor insurance licensing requirements. Oversee the insurance‐related components of CU Financial Management's AML/ATF program and internal controls, including file reviews, documentation requirements and ongoing compliance monitoring. Maintain and enhance insurance‐related policies, procedures, controls, checklists and tracking processes to promote consistency and regulatory compliance across the organization.

Monitor regulatory, licensing and carrier requirements affecting CU Financial Management's insurance business and provide guidance to Advisors, Associates and management as required. Provide centralized oversight of insurance‐related operational and compliance matters,



escalating significant issues and supporting regulatory, carrier and internal compliance reviews as required. 3 to 5 years of experience in insurance operations, insurance compliance, Advisor support, MGA/carrier administration, or a comparable financial services environment. ~ Active Life Insurance License, and eligibility to maintain an active license in the jurisdictions required by CU Financial Management. ~ Formal training or certification in AML/ATF, compliance, risk management, or financial services compliance would be considered an asset. ~ Strong working knowledge of the Canadian life insurance industry, including life and health insurance and segregated fund products. ~ Experience with insurance administration, compliance, Advisor support, carrier operations, or a related financial services function. ~ Working knowledge of insurance regulatory and compliance requirements, including Advisor licensing, documentation, client identification, privacy, and record‐keeping requirements. ~ Understanding of AML/ATF requirements applicable to the life insurance and financial services industry. ~ Strong organizational and time‐management skills, with the ability to manage multiple renewals, deadlines, Advisor requests, and regulatory requirements simultaneously. ~ Strong written and verbal communication skills and the ability to communicate compliance requirements clearly and practically. ~ Strong judgment and discretion when handling confidential client, Advisor, compliance, and organizational information. ~ Comfortable working with Microsoft 365 and learning insurance carrier, regulatory, and compliance platforms. ~ Experience developing or maintaining policies, procedures, compliance checklists, or internal control frameworks would be considered an asset. Ethics, Responsibility, Trust, Community, Expertise, and Empathy.

We are not just looking for qualifications but also for individuals who share and demonstrate these values.

Compensation: $65,000 to $75,000 base salary, plus an annual performance‐based bonus. Depending on the successful candidate's location, the role may include working part of the week from one of CU Financial Management's 13 office locations across Atlantic Canada.

📌 Insurance Compliance Specialist (Ottawa)
🏢 CU Financial Management
📍 Ottawa