Are you a licensed Paralegal professional looking for a remote opportunity? NCRi is looking for a Junior Licensed Paralegal with 1+ year of Paralegal experience and a valid Paralegal license in ON.

We offer a salary of $45,000-$50,000, performance bonuses, insurance, dental coverage and several additional benefits. NCRi is a digitally powered, human-delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive.

We are a sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting, and Technology solutions. Our mission is to deliver elevated customer experiences to our clients, leveraging deep operational knowledge and process expertise, a strong and versatile technology stack, and a diverse geographic footprint. We focus on engaging early with our clients and leverage a consultative approach to deeply understand our clients' brands, and design customized solutions to complex.

The Junior Licensed

Paralegal has various tasks, including conducting legal research, drafting, and reviewing documents/contracts. Drafting forms and legal documentation. Assisting legal advisors in the department with various matters.

Communicate with customers for all outstanding amounts Establish a solid professional relationship with customers and educate them on best practices Negotiate the best payment arrangement to help resolve customers' bills Contact past due customers by phone, request payment & negotiate appropriate payment arrangements,



send correspondence to delinquent/collection customers Update customer account information with e.g. commitments to pay, amounts & dates, and collection call updates. Perform to regulatory standards and best practices on collections Achieve individual collection targets to meet Department and Company goals Must be a graduate Must have experience with a Collection Agency or Debt Recovery Company. Ability to file 8 claims/judgments per day.

Understanding that some work outside contracted hours may be required to ensure client demands are met, Flexible, with the ability to adapt to change and current practices. Good organizational skills to ensure that the tasks are effectively scheduled within working time available, and that urgent work is completed and returned within the specified (sometimes short) timescales. Must meet work-from-home requirements, including high-speed internet (minimum 50 Mbps download and 20 Mbps upload), a wired Ethernet connection, and a quiet, professional workspace free from distractions.

Competitive base pay, competitive insurance coverage, incentives, paid training, and breaks Holiday events, food days, giveaways, prizes, themed events, and more! Employee assistance program Employee referral bonus Health Insurance Performance bonuses Social activities organized by the company NCRi welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Please note that any offer of employment will be conditional upon completion of background and reference checks, including a criminal record check and/or credit check (where applicable).

📌 Junior Licensed Paralegal (Ottawa)
🏢 NCRi
📍 Ottawa