Ever felt like you're drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience. Lead Water Damage Technicians at On Side do the work to evaporate water-related stress, bringing calm, order and dryness to all! Understanding the urgency of the situation and working with customers in a caring, calm and empathetic manner are paramount to the success of a Lead WDTs day!

(This posting reflects an existing vacancy)

Compensation

- Salary Range: $28-$33/hour
- Overtime opportunities (where applicable)
- On-call premium and overtime paid for rotating coverage

Benefits

- Extended health coverage (medical, dental, vision, etc.)
- Employee assistance program (EAP)
- Group RRSP, with company matching DPSP
- Life and disability insurance
- Opportunities for advancement and internal mobility

What You’ll Do

- Team guidance and mentorship: Leading by example, coaching team members, and ensuring productive workflow
- Hands-on proficiency: Working directly on the tools while maintaining high standards of safety and quality
- Structural Drying Assessments
- Perform demolition of affected structures and materials
- Set up and monitor drying equipment
- Operate truck-mount extraction machine
- Clean and restore areas impacted by water-related disasters
- Complete restoration tasks
- Support emergency mitigation efforts as needed

What You Bring

- Leadership abilities and experience leading a team (1-year previous industry experience as a Lead Water Damage Technician)
- Previous industry experience
- IICRC S500-1999 Standard and Reference Guide for Professional Water Damage Restoration certification
- Knowledge of structural drying procedures and ability to perform multi-unit assessments in accordance with IICRC guidelines
- Technical expertise: Experienced with all drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)
- Tech-savvy: Comfortable using apps and software for documentation and reporting
- Problem-solving under pressure:



Quickly assessing challenges and implementing practical solutions
- Willingness to follow all company safety requirements including wearing full PPE as required: Full face masks require clean shave (if applicable)
- Optimistic outlook and adaptability: A genuine desire to help, including cross-training to support all departments
- Organized and punctual: Strong time management and tool readiness
- Physically fit (heavy lifting, crouching, bending, standing, reaching, maneuvering in small spaces)
- A safety-first mindset
- Ability to communicate effectively in English, both written and verbal

Why You’ll Love Working Here

- A workplace that values respect, integrity, generosity, excellence and being customer driven
- Opportunities to grow your career and learn from the best in the industry
- A culture that celebrates teamwork, inclusion, and customer-driven service

Of Note: Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement. Meaning you’ll work regular weekday hours and participate in a rotating after-hours on-call schedule.

At On Side, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do.

Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos.

Make a real impact, do work that matters, and grow your career with us.

*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.

Job Types: Full-time, Permanent

Pay: $28.00-$33.00 per hour

Benefits





- Casual dress
- Company car
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
- Wellness program

Application question(s):
- Are you capable of working independently and solving problems as they arise?
- Are you ready to take on responsibility as a Lead and have the confidence to start right away, OR, will you need more time to adjust to the role. Please explain.
- Are you reliable and consider yourself an employee that always punctual and ready to work?
- Are you physically fit? Can you lift 50lbs and walk upstairs when required? Are you capable of repetitive heavy lifting? Moving equipment, furniture and boxes are the norm in this position so being physically capable is a requirement.
- Do you have a valid (or expired) IICRC certificate? Please list them here.
- Do you consider yourself to be a leader, organized and self motivated? This position requires a high degree of making logical decisions, training help, dealing with home-owners, schedules and job duties.

Describe how you could be an asset to On Side Restoration:
- Do you consider yourself to be tech savvy? Restoration work requires documentation and tracking throughout your workday.

Do you have computer and/or tablet/iPad experience and are comfortable using various computer programs?
- Do you have industry experience as a Water Damage Technician in Disaster Relief Restoration? If yes, how many years?

Please describe why you would make a great lead:
- Are you able to work a Rotating On-Call Schedule (Responding to emergency calls after business hours)? This is additional to scheduled daytime hours as per the schedule. Premium and overtime is paid.
- Are you comfortable driving a cargo van around the city and parking in residential streets? Will you be able to provide a clean driver's abstract?

Licence/Certification:
- Canadian Driver's License (required)

Work Location: In person

📌 Lead, Water Damage Technician (Vancouver)
🏢 On Side Restoration
📍 Vancouver