Contemporary Computers is a boutique managed IT services company that thrives on solving complex technical challenges for over 100 businesses across the Greater Toronto Area. Our clients range from industrial and manufacturing companies to law firms, healthcare providers, and design firms.

We’re looking for a dedicated and proactive technician who enjoys problem-solving, takes pride in their work, and is eager to grow in a fast-paced environment. The ideal candidate values continuous learning, works well in a team, and follows through to make sure tasks are completed with care and efficiency.

How the role is structured:

The role begins with a mandatory 2-month in-person training period at our office at 276 Carlaw Ave. in Toronto’s east end. After training, you’ll work from our office and at client sites across Toronto, with 1 day remote per week.

What You’ll Be Working On:

- Providing in-office, remote, and onsite support for clients, including client visits
- Microsoft 365 administration: user accounts, mailbox and calendar access, shared mailboxes, and permissions
- Onboarding and offboarding client staff, including computers, email, and VoIP phone lines
- Configuring and deploying laptops and desktops, including replacements and Windows upgrades
- Troubleshooting remote desktop, VPN, printers, and business applications
- Monitoring system alerts and preparing hardware recommendations for client quotes

What We Look For:

- Reliable, trustworthy, and punctual, with a valid driver’s licence and reliable vehicle for client onsites
- Able to commute to our office at 276 Carlaw Ave. 4–5 days per week
- A problem-solver who takes initiative while seeking support when needed
- Takes ownership of the client experience: tracks, follows up, and resolves issues efficiently
- A team player who communicates well and is receptive to feedback




- Comfortable in a fast-paced environment where priorities can shift
- Must pass a background check due to our client verticals

Technical Requirements:

- 2+ years of L1 support experience or greater, including onsite work
- Strong troubleshooting skills with Windows environments
- Experience with Microsoft 365 and Active Directory
- Understanding of networking fundamentals (IPv4, VLANs, subnetting)
- Ability to manage tickets, follow documentation, and track client issues

Bonus Skills:

- MSP experience
- VoIP phone systems
- macOS
- Intune and remote management tools (e.g. NinjaOne)
- Virtualization (Hyper-V, VMware), backup technologies (Veeam), SonicWALL, Cisco Meraki, UniFi
- Bilingual (English/French)

Why Join Us?

- $55–$85K annually based on experience level, with performance-based increases
- Flexible hours (minimum 30 hours/week, with opportunity for more)
- Structured onboarding, mentorship, and hands-on training
- Supportive, growth-oriented setting where we value skill development and initiative
- Work with a tight-knit, passionate team solving real-world IT challenges

We appreciate diverse experiences and value passion for learning and excellence above all. If you have 80% of the skills we seek and 100% passion to grow, we’d love for you to apply! Job Types: Full-time, Part-time, Freelance

Pay: $55,000.00-$85,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Work from home

Application question(s):
- Our office is at 276 Carlaw Ave, Toronto. How long would your one-way commute be in the morning?
- Do you have a reliable vehicle for traveling to various onsite locations in the GTA and surrounding areas?

Experience:
- IT support: 2 years (required)

Language:
- French (preferred)

Work Location: In person

📌 Managed IT Technician –and Higher (Onsite) (Toronto)
🏢 Contemporary Computers
📍 Toronto