We are seeking a Manual QA Analyst to support testing for a Point of Sale (POS) project. The role involves developing test cases, executing functional tests, tracking defects, and validating application behaviour across devices and connected peripherals. The ideal candidate is a robust individual contributor who can work independently and communicate effectively with cross-functional teams.

Office Location: Toronto – North York

Employment Type: Permanent

Role Type: New position – current requirement

Work Arrangement: Hybrid (4 days in office)

Position Responsibilities

- Review business requirements and acceptance criteria to identify test scenarios and ensure comprehensive test coverage.
- Develop, maintain, and execute manual test cases for functional, regression, integration, and end-to-end testing.
- Validate POS application functionality and interactions with devices such as PIN pads, receipt printers, and other connected peripherals.
- Test transaction workflows, device connectivity, error handling, and recovery scenarios.
- Identify, document, and track defects, providing clear reproduction steps and supporting evidence.
- Collaborate with developers, business analysts, and product teams to clarify requirements, resolve defects, and validate fixes.
- Prepare test execution reports and communicate testing progress, risks, and blockers.




- Manage assigned testing activities independently and contribute to timely delivery.

Required Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
- 5–7 years of experience in software quality assurance, with a strong focus on manual testing.
- Strong experience in functional testing, test scenario identification, and test case development and execution.
- Experience with defect tracking throughout the defect lifecycle, including reporting, retesting, and closure.
- Ability to translate business requirements into clear, comprehensive test cases.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to work independently and take ownership of assigned deliverables.

Preferred Qualifications:
- Device or mobile testing experience is highly preferred, particularly testing involving PIN pads, printers, or other POS peripherals.
- Experience in retail or Point of Sale environments.
- Familiarity with retail transaction workflows, including purchases, returns, refunds, discounts, and payment processing.
- Experience using test management and defect tracking tools.

Pay: $50,000.00-$60,000.00 per year

Benefits

- Dental care

Work Location: In person

📌 Manual QA - Device/POS/Retail (North York)
🏢 Infoya
📍 North York