“OPARC” is a high-volume clinic with 60-100+ patients a day that offers several different medical services including Medical Assessments.

Required Training and Experience:

- Previous administrative experience is required, preferably in a medical office, healthcare, or similar professional environment.
- Strong organizational and multitasking skills, with the ability to work efficiently in a fast-paced environment.
- Excellent communication, customer service, and interpersonal skills.
- Proficiency in computers, email correspondence, scheduling, and general office administration.
- Familiarity with medical terminology and electronic medical record systems (Universal Scheduling and TELUS eClaims) is considered an asset.

The required hours are below and non-negotiable, please DO NOT apply if you cannot commit to these hours.

- Monday - 10:00-7:00pm
- Tuesday - 10:00-7:00pm
- Wednesday - 10:00-7:00pm
- Thursday - 10:00-7:00pm
- Friday 8:00am - 2:00pm
- 2 Saturdays a month 8:30am-2:00pm

Pay & Perks Information

- Full-time hourly position
- Starting wage is dependent upon training and experience

Examples of Duties

- Provide front desk coverage as needed, including greeting patients and visitors, answering phone calls, responding to emails, and addressing inquiries.
- Schedule, coordinate, and confirm patient appointments and follow-up visits.
- Communicate regularly with lawyers, physicians, insurance companies, healthcare professionals, and external providers regarding patient care, treatment plans, and documentation.
- Manage incoming and outgoing emails, phone calls, referrals, and correspondence to ensure timely communication.
- Maintain, organize, and update patient files, clinical notes, medical records, and other confidential documentation.




- Ensure patient information is handled confidentially and in accordance with Ontario's Personal Health Information Protection Act (PHIPA) and clinic privacy policies.
- Prepare, review, process, and submit insurance forms, treatment plans, and other required documentation.
- Coordinate billing with insurance companies, process patient payments, prepare invoices, and follow up on outstanding balances and approvals.
- Monitor insurance approvals, treatment authorizations, and outstanding documentation to ensure timely processing.
- Contact new and existing patients to coordinate appointments, follow up on referrals, and provide scheduling information.
- Assist clinicians with scheduling, documentation, billing inquiries, and other administrative requirements.
- Address patient concerns, appointment cancellations, scheduling conflicts, and billing inquiries professionally and efficiently.
- Perform general office duties, including filing, faxing, scanning, photocopying, data entry, and maintaining electronic patient records.
- Ensure clinical documentation is accurate, complete, and properly filed within the clinic's patient management system.
- Maintain professional and respectful relationships with patients, clinicians, legal representatives, and external healthcare providers.
- Assist with implementing and maintaining clinic policies, administrative procedures, and efficient office workflows.
- Assist with additional administrative and operational responsibilities as required to support the clinic's daily operations.

Only applicants selected for interviews will be contacted. DO NOT call THE CLINIC. You can email your resume to [email protected] Pay: $19.00-$20.00 per hour

Expected hours: 35.0 per week

Work Location: In person

📌 Medical Office Administrator (Oshawa)
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