Job Summary

- The Medical Office Administrator – Patient Services (Full-Time) supports a welcoming, organized patient experience while helping the office run smoothly.
- This role serves as a primary point of contact at the front desk, assists with patient scheduling and records, and coordinates administrative tasks with clinical staff.
- Candidates with medical or dental office experience are encouraged to apply. Training may be provided on office-specific procedures and systems.

Responsibilities

- Welcome patients, assist with check-in and check-out, and direct them to the appropriate staff or services.
- Answer and route calls using multi-line phone systems; respond to routine patient questions and messages professionally.
- Schedule, confirm, and update appointments while helping maintain an efficient office calendar.
- Collect, verify, and update patient information in electronic medical records, following privacy and office procedures.
- Support accurate documentation, filing, scanning, and other administrative tasks.




- Coordinate with clinical and administrative teams to help address patient needs and keep daily operations on track.
- Maintain a tidy, professional front desk and waiting area.

Skills

- Strong customer service, communication, organization, and attention to detail.
- Comfort using computers and learning electronic medical records;

experience with Epic is a plus.

- Familiarity with medical terminology is preferred.
- Medical office experience, dental office experience, or experience as a dental receptionist is helpful.
- Previous office experience, front desk work, or administrative experience is an advantage.
- Experience with Dentrix is a plus.
- Ability to manage multiple tasks, handle sensitive information discreetly, and work effectively with patients and colleagues.
- Familiarity with multi-line phone systems is preferred.

Pay: $21.00-$26.00 per hour Expected hours: 40.0 per week

Benefits

- Company events
- Dental care
- Extended health care
- Versatile schedule
- Life insurance
- Vision care

Work Location: In person

📌 Medical Office Administrator – Patient Services (Full-Time) (Barrie)
🏢 Allandale Walk in and Family Clinic
📍 Barrie