Company Description Tim Hortons is one of the largest restaurant chains in North America and the largest in Canada, known as an iconic brand with a diverse menu that appeals to many different tastes. Operating in the highly competitive quick-service restaurant sector, the company is part of a broad multi-billion-dollar food-service industry. Its strong scale and reach in Canada create significant opportunities for growth and innovation, while driving the challenge of leading the industry.

Tim Hortons offers team members the chance to be part of a company and culture that many people value, contributing to the neighborhoods it serves and supporting a growing business.

Job Location : Toronto

Salary - $60,000/per year (approx.)

As a Multi-Unit Manager, you will oversee the operations of four Tim Hortons restaurants in Toronto.

You are an enthusiastic role model who motivates Management and Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

As a passionate team leader, you believe in the importance of training Management and Team Members to ensure high standards of guest service, quality, and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the leadership team in the day-to-day operations of fast-paced restaurants.

Your 3+ years of quick-service restaurant management experience, combined with your practical knowledge of recruiting, training, and coaching Management and Team Members, makes you an ideal candidate for this role. Additional applicable bonuses may be offered.Must be able to commute between restaurant locations.

Flexibility is essential, as you must be available to work any day of the week and any shift,



depending on restaurant operational needs. You must also be willing to commute between restaurant locations as required.

Responsibilities

- Lead by example by following all Tim Hortons policies and procedures.
- Plan, organize, direct, control, and evaluate daily restaurant operations.
- Participate in the recruitment and selection process.
- Prepare and provide performance reviews for Restaurant Management and Team Members.
- Train new Team Members and prospective Management personnel.
- Train, remind, and encourage Team Members to follow all established Health & Safety policies and programs.
- Manage labour costs through effective scheduling and floor management.
- Control food and paper costs using order guides.
- Monitor weekly and monthly inventories.
- Ensure product launches and promotions are executed successfully.
- Resolve guest feedback and work with teams to maximize guest satisfaction.
- Coach and discipline Team Members as required.
- Balance cash and complete balance sheets.
- Complete cash reports and related documentation.
- Foster a positive work environment through effective leadership and example.

Why Work for Us? We Offer:
- Competitive salary
- Incentive and recognition programs
- Health and dental benefits
- Comprehensive training
- Advancement opportunities
- Community involvement

Availability Must be versatile, as work schedules may vary from week to week based on business needs, while maintaining a fair work-life balance. Monthly schedules may include afternoon and weekend shifts.

Benefits

- Discounted or free food
- Store discount

Application Questions
- Willingness to travel between restaurant locations; having a personal vehicle is an asset.

Experience
- Quick-Service Restaurant Management: 3 years (required)

License/Certification
- Legal status to work in Canada (required)
- Work Location: In person – Toronto, ON

📌 Multi- Unit Manager (Toronto)
🏢 Tim Hortons
📍 Toronto