Full-Time | Northwestern Alberta | Relocation is a must

About the Role

Integrated Municipal Support (IMS) is adding a full-time Municipal Support Officer to strengthen regional coverage across four municipal communities in northwestern Alberta.

This additional position will work alongside our existing officers, providing coverage for vacation and other absences, assisting with additional workloads, and supporting the launch of services in new communities as IMS grows.

You will combine municipal bylaw enforcement with proactive patrols, public engagement, and community safety support. Our approach emphasizes education, respectful communication, and voluntary compliance, with enforcement action taken when appropriate.

Location and Relocation

This is a regional position requiring travel between the communities we serve, including Ponoka, Valleyview, Fox Creek, and Peace River, Alberta.

The successful candidate’s home base will be determined based on operational needs and their current location. Relocation may be required to an existing service community or to a new community as IMS expands its operations.

We welcome applicants from Edmonton, Calgary, and other larger centres who are open to living and working in a smaller community. Relocation assistance is available for qualified candidates.

Key Responsibilities

- Provide regional coverage and operational support across four municipal communities.
- Cover scheduled time off and other absences for existing municipal officers.
- Patrol municipal facilities, parks, roadways, and public spaces.




- Respond to bylaw complaints and investigate concerns.
- Enforce local bylaws fairly, respectfully, and consistently.
- Prioritize education and voluntary compliance whenever appropriate.
- Support community events and municipal initiatives.
- Collaborate with municipal staff, law enforcement, and emergency services.
- Maintain accurate notes, reports, and enforcement documentation.
- Build positive relationships with residents, businesses, and visitors.
- Assist with new municipal service launches as IMS expands.

What We’re Looking For We are looking for a professional, dependable, and community-minded individual who:

- Has experience in security, bylaw enforcement, law enforcement, or protective services.
- Communicates clearly and handles conflict calmly.
- Balances firmness with empathy and sound judgment.
- Can work independently and adapt to different municipal bylaws and priorities.
- Is comfortable travelling between communities and supporting fellow officers.
- Values community relationships and takes pride in representing the municipalities we serve.

Qualifications

- Strong communication and de-escalation skills.
- Valid Alberta Security Services Licence or relevant enforcement credentials.




- Valid Class 5 driver’s licence and a clean driver’s abstract.
- Strong report-writing skills and comfort using digital reporting systems.
- Ability to pass required background checks.
- Willingness to travel between service communities and relocate, if required, to support current operations or expansion into new communities.
- Bylaw or municipal enforcement training is an asset; role-specific training is provided.

Why Join IMS?

- A permanent, full-time role supporting an established municipal enforcement team.
- Competitive wages and benefits.
- Relocation assistance for qualified candidates.
- Professional uniforms, equipment, and training provided.
- Experience working across multiple communities.
- Opportunities for career advancement as our municipal services expand.

Interested in Joining Our Team? Please submit your resume and a brief introduction outlining your relevant experience, current location, and willingness to relocate to an existing or future IMS service community, if required.

Job Type: Full time

Pay: $25.00-$30.00 per hour

Advantages

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Relocation assistance

Application question(s):
- Will you be able to relocate to one of our serviced communities in Alberta?( Ponoka)

Experience:
- security/Law enforcement: 1 year (required)
- Bylaw/ Law enforcement: 1 year (preferred)

Licence/Certification:
- Alberta security license (preferred)
- Driving Licence (required)

Work Location: In person

📌 Municipal Support Guard (Bylaw Enforcement & Community Safety) (Calgary)
🏢 Apex Security
📍 Calgary