Who you are

- You can run US benefits administration independently and are able to answer employee questions with minimal ramp time

- You've owned the employee lifecycle end to end, onboarding through offboarding, and can point to something specific you improved

- Experience supporting employees across more than one country or jurisdiction, especially the US and Canada

- You can walk into an HR technology you haven't used before and be productive within your first few weeks.

Experience with Rippling, Lattice is a bonus

- Experience using AI tools in your day to day work, and comfort working in a company that expects it

- Excellent written and verbal communication skills, with the ability to explain policies, systems, and next steps in a warm, clear, practical way

- Strong organization and follow-through, especially when managing multiple deadlines, stakeholders, and confidential requests

- Sound judgment when handling confidential employee information and sensitive workplace matters
- The ability to work independently, take initiative, and move work forward while keeping the right people informed
- A collaborative, service-oriented approach and genuine care for the employee experience

- Comfort working in a remote-first, asynchronous environment with colleagues across teams and time zones

- Experience designing or improving onboarding programs, HR self-service resources, or manager enablement tools

- Experience with HR workflow automation, documentation systems, employee communications, or AI-supported knowledge management

- Experience supporting benefits renewals, compliance programs, engagement surveys, recognition programs, or employee events

- Familiarity with the green industry,



vertical SaaS, or a growing technology company

What the job involves

- As our People &
- Culture Specialist, you will be a highly accessible partner to employees and managers across the employee lifecycle — from onboarding through development, benefits support, policy questions, recognition, and offboarding

- This is a hands-on role for someone who can balance empathy with operational precision. You will keep day-to-day People Operations moving, improve the systems and processes behind the experience, and help turn People &

- Culture programs into simple, useful experiences for employees and managers

- Serve as a first point of contact for employee questions related to HR systems, benefits, people programs, policies, and general People &

- Culture guidance

- Facilitate a welcoming, organized employee lifecycle experience, including pre-boarding, onboarding, employee changes, leave-related coordination, offboarding, and exit interview logistics

- Coordinate and continuously improve Granum’s onboarding experience, including the Granum 90 journey, new-hire communications, calendar coordination, manager enablement, systems readiness, and 30/60/90-day touchpoints

- Administer and maintain People systems, including Rippling, Lattice, and related workflows, records, communications,



and employee resources

- Build, document, and improve scalable People Operations processes, replacing manual work with clear workflows, helpful documentation, and thoughtful automation

- Support benefits administration and employee education across the US and Canada, partnering with providers and internal stakeholders to resolve questions and improve the benefits experience

- Help maintain accurate, accessible, and up-to-date People &

- Culture information, including handbook content, policies, process guides, advantages resources, and an employee-facing source of truth

- Support compliance-related programs and communications, including required training, policy acknowledgements, pay transparency materials, and recurring compliance activities

- Support employee engagement and culture programs, including surveys, recognition, awards, employee communications, events, and initiatives that strengthen connection across a remote-first organization

- Handle sensitive employee information with sound judgment, confidentiality, care, and appropriate escalation

- What you'll own in your first 90 days:

- Independently run the Granum 90 onboarding journey for new hires

- Take over day to day administration of Rippling and Lattice, including employee changes and records

- Handle US and Canada benefits questions directly, without escalating routine cases

- Have at least one process or piece of documentation you've visibly improved

Benefits

- Great insurance (health, dental, and vision)

- Unlimited vacation policy

- Remote work environment

- Sabbatical benefit
- Company-Paid Health Insurance

📌 People and Culture Specialist (Canada)
🏢 Granum
📍 Canada