Organization: TEAO Canada

Project: Collective Community Care & Trauma Integration Project

Location: Hybrid, with scheduled in-person programming and community outreach across Woolwich, Wellesley, Wilmot, North Dumfries, and surrounding Waterloo Region

Contract Term: November 2026 - June 2027

Hours: Approximately 8-10 hours per week

Compensation: Proposed contract value of $6,000-$6,500 for the contract term, subject to final budget approval

Reports to: Nicole Brown Faulknor, Founder & Project Lead

About TEAO Canada

TEAO Canada is working toward transforming mental health care in Canada, one community at a time. We aim to reduce stigma, create protected and inclusive spaces, and support people navigating mental health challenges, trauma, and recovery through compassionate, community-based approaches.

Through the Collective Community Care & Trauma Integration Project, TEAO is working to strengthen access to trauma-responsive education, community connection, and support in rural communities across Waterloo Region. The project recognizes that geography, transportation, service availability, and other barriers can make it difficult for people to access the support they need.

About the Opportunity

TEAO Canada is seeking an organized, community-minded Contract Program Coordinator to support the implementation of our Rural Community Trauma Integration Project.

This is an chance to help build a more connected and accessible model of community care, not simply coordinate individual events. Working alongside TEAO leadership, rural outreach volunteers, facilitators, and community partners, you will turn project plans into coordinated community-based programming.

You will help establish local partnerships, coordinate accessible venues, support referral pathways, organize workshops and Care Circles, and track project activities and outcomes. We are looking for someone who combines solid coordination skills with sound judgment, relationship-building ability, cultural humility, and an understanding of trauma-responsive practice.

This position may be a good fit for an experienced coordinator, a senior student with relevant experience, or someone beginning a career in community programming, nonprofit work, or rural outreach.

Key Responsibilities

Community venue access and coordination

- Identify, assess, negotiate, book, and coordinate suitable community spaces across the four rural townships.
- Explore opportunities to use libraries, community centres, and existing community health hubs.
- Where appropriate, build on relationships with organizations such as Woolwich Community Health Centre, Langs, and North Dumfries Community Health Centre.
- Coordinate venue requirements, accessibility considerations, equipment, materials, setup, and scheduling.

Referral pathways and community partnerships

- Establish and maintain referral connections with frontline health teams, community health centres, social service providers, and local organizations.
- Coordinate with partners to help community members learn about available programming and access appropriate resources.
- Maintain clear records of partnership contacts, referral processes, follow-ups, and emerging service gaps.
- Work with TEAO's strategic partnerships lead to support relationship development and follow-through.

Rural Outreach and participant engagement

- Coordinate local outreach through township bulletins, community networks, local agencies, social media, and partner communications.
- Work with rural outreach volunteers to increase awareness of programming and encourage participation.
- Prepare and distribute approved promotional information, program details, and participant communications.
- Identify barriers to participation and recommend practical ways to improve community access.

Participant accessibility and transportation





- Coordinate participant navigation and accessibility supports to reduce barriers to participation.
- Administer approved transportation assistance, such as transit vouchers, gas credits, or ride-share supports, in accordance with project budgets and TEAO policies.
- Communicate participation details, venue information, and available supports clearly and respectfully.
- Protect participant privacy and follow established processes for handling personal information.

Program Implementation and reporting

- Maintain the project calendar and coordinate workshops, Care Circles, facilitator schedules, registration, reminders, and session logistics.
- Prepare session checklists and ensure facilitators and volunteers have the information and materials they need.
- Coordinate program supplies and other approved logistical requirements.
- Maintain accurate records of program delivery, attendance, outreach, participant feedback, and project activities using approved processes.
- Track progress against the project workback plan, timelines, and agreed deliverables.
- Prepare progress updates and reporting materials for TEAO leadership and applicable funding requirements.
- Monitor expenses, document approved expenditures, and flag anticipated costs or risks before commitments are made.

Collaborative and culturally responsive information

- Work collaboratively with TEAO leadership, rural outreach volunteers, community partners, facilitators, and Crow Shield Lodge.
- Support programming that is accessible, culturally responsive, and grounded in trauma-responsive principles.
- Respect the distinct leadership, knowledge, protocols, and responsibilities of Indigenous partners.
- Communicate emerging needs, implementation challenges, and proposed changes to the appropriate project lead.
- Contribute to the development of a sustainable, community-based approach to trauma-responsive care.

Expected Outcomes During the contract period, the Program Coordinator will work toward the following outcomes, aligned with the approved project workback plan and funding requirements:

- Community venues identified and coordinated to support planned programming.
- Clearer referral pathways and stronger working relationships with local service providers and community organizations.
- Coordinated rural outreach and participant engagement activities.
- Workshops and Care Circles organized and supported according to the project schedule.
- Approved accessibility and transportation supports administered appropriately.
- Accurate program documentation, expense records, progress updates, and funding-related reporting completed on time.
- Implementation challenges, community needs, and opportunities for improvement communicated to TEAO leadership.

Specific milestones, timelines, and deliverables will be confirmed during onboarding in accordance with the approved project plan.

Qualifications and Experience

We recognize that strong candidates develop their skills through different combinations of education, employment, volunteering, and lived or community experience. We encourage applications from both experienced professionals and emerging candidates.

Required or strongly preferred:

- Experience in community program coordination, project administration, event coordination, rural outreach, nonprofit initiatives, or a related area.
- Strong organizational skills, including scheduling, coordinating multiple priorities, maintaining records,



and following through on commitments.
- Clear written and verbal communication skills.
- Ability to build respectful relationships with community members, volunteers, facilitators, and partner organizations.
- Sound judgment, initiative, and the ability to work independently while recognizing when guidance or approval is needed.
- An understanding of trauma-responsive practice, confidentiality, participant choice, and appropriate professional boundaries.
- Cultural humility and a willingness to learn from communities and partners with different experiences, knowledge, and perspectives.
- Comfort using digital tools for scheduling, documentation, communication, and reporting.

Additional assets:

- Familiarity with rural communities in Waterloo Region and the barriers people may face when accessing services.
- Experience coordinating referrals or working with community health, mental health, social services, or peer-support programs.
- Experience with grant-funded projects, progress reporting, expense tracking, or funder deliverables.
- Knowledge of accessibility practices and inclusive community engagement.
- Relevant education or training in social services, community development, public health, mental health, social sciences, nonprofit management, or a related field.

A specific degree or professional designation is not required if you can demonstrate relevant skills and experience. You do not need to be a clinician or provide mental health treatment to succeed in this role.

Contract details and compensation

- Contract period: November 2026 to June 2027.
- Expected workload: Approximately 8–10 hours per week.
- Proposed contract value: 6,000–6,500 for the full contract period, subject to final budget approval.
- Payment structure: To be confirmed before the contract is finalized. The anticipated structure may be monthly payments or an agreed hourly arrangement.
- Potential renewal: July 2027 to June 2028, subject to funding availability, performance, and evolving project needs. Renewal is not guaranteed.

The successful candidate will enter into a formal independent contractor agreement with TEAO Canada outlining the final scope, deliverables, payment terms, and other contractual conditions.

Our Commitment to Inclusion

TEAO Canada is committed to creating an inclusive, respectful, and accessible environment for everyone involved in our work. We welcome applications from people of all backgrounds, identities, abilities, and lived experiences, including Indigenous, Black, racialized, newcomer, disabled, and 2SLGBTQIA+ candidates.

We recognize that valuable skills can come from formal education, qualified experience, community involvement, lived experience, and nontraditional career paths. We encourage applications from candidates who may not meet every listed qualification but believe they can contribute meaningfully to this work.

We aim to make our recruitment process accessible. Applicants who require accommodations during the application or interview process are encouraged to let us know so we can discuss appropriate arrangements. We are committed to respectful collaboration, cultural humility, and learning from the communities and partners we serve.

How to Apply

Interested candidates are invited to submit a resume and a brief cover letter outlining their relevant experience, interest in community-based trauma-responsive work, and approach to coordinating projects and relationships.

Please send your application to [email protected] the subject line “Program Coordinator – Rural Community Trauma Integration Project.”

Pay: $18.75-$20.75 per hour

Expected hours: 8.0 – 10.0 per week

Benefits

- Casual dress
- Company events
- Flexible schedule
- Work from home

Work Location: Hybrid remote in Waterloo, ON (Waterloo District)

📌 Program Coordinator - Community Care & Rural Outreach (Waterloo)
🏢 Trauma and Embodiment Association of Ontario
📍 Waterloo