Registrar - GAIN Program Location: Any VLRC Office in Canada Term: Full-time, Permanent Reports To: Manager, Disability Advantages Navigation Services Our certified specialists provide training that empowers clients to develop or restore activities of daily living skills, to promote independence, and to enhance safety and mobility. We work with ophthalmologists, optometrists, and other health care professionals, by providing essential care on a referral basis in homes, workplaces and communities across the country.

We offer competitive salaries and benefits, flexible schedules, and opportunities for professional development and growth. In covering a broad range of duties, the emphasis of this position is to utilize the electronic medical record application to register clients, gather and record client information, and to assign client records to appropriate staff, ensuring the electronic medical record workflow processes are adhered to. This position provides functional expertise within the comprehensive provision of vision rehabilitation services, using the electronic medical record application.

Assigns, through the electronic medical record, the required Services and Interventions Flags urgent/critical situations to Manager or other designated staff Ensures all client information is accurately entered into the electronic medical record in a timely manner Scans documents into the electronic medical record,



using naming convention standards Updates client status in the electronic medical record Manages workload and electronic medical record caseload in an effective and efficient manner Maintains paper files in accordance with current policies and procedures Provides administrative support to the managers and other team members as required Provides back-up coverage to administrative staff as required Completes evaluation surveys for clients who do not utilize email Utilizes established business rules, service standards and practices, and ensures policies and procedures are followed in a timely fashion Participates in service evaluation and program planning processes as needed to maintain and improve service outcomes Works under the general direction of national/divisional guidelines and standards but has latitude in making decisions on routine tasks Participates in community information sessions and presentations Proficient level of knowledge in the electronic medical record application, including the management of caseloads Ability to effectively communicate verbally and in writing Detail-oriented, with ability to enter data accurately Proficient in the use of Microsoft Office software and database management and willingness to learn new software applications Knowledge of eye conditions and blindness prevention would be an asset Knowledge of the psychosocial impact of vision loss would be an asset 3 years working experience within an administrative function ~ Proficient typing and keyboarding skills Ability to work flexible hours We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or deafblind, and those who identify as women and/or 2SLGBTQ+. Direct lived experience would be a definite asset. VLRC is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

Mid-Senior level Full-time

📌 Registrar - GAIN Program (Montreal)
🏢 Vision Loss Rehabilitation Canada
📍 Montreal