POSITION OVERVIEW

As a Security Host, you create the first and last impression our guests have of our business.

Your role in creating a safe, comfortable and memorable experience is critical to our success.

Our Security

Hosts are viewed as part of our Customer Experience Team, and ensure that in addition to a safe experience for guests and staff, they are enhancing every guest’s visit by building rapport and acting as an ambassador for our brand and business.

Our Security

Hosts are guided by and live our Company’s values: Be Real, Have Fun, Own It, and Grow With Us.

ESSENTIAL FUNCTIONS

- Acts in the best interest of guest and staff safety, with an emphasis on exemplary, proactive and professional communication
- Supports a safe and comfortable environment for staff, guests, and others working in or visiting our premises
- Supports effective crowd and capacity management in accordance with established guidelines
- Supports a great guest experience through ensuring a clean and safe environment through regular premises “sweeps”, addressing any issues in the moment;
- Promotes and informed interaction with guests relating to our guidelines, promotional events and atmosphere
- Works proactively to prevent, identify and de-escalate situations which might compromise staff and guest safety and comfort, including during the guest admission process or while guests are on premises
- Follows best practices and guidance as outlined by Company policy, provincial laws or local bylaw, the Liquor Control Act, and third parties including BarWatch
- Acts as a role model in exhibiting empathy, kindness, and professionalism,



with awareness of the significant impact the role of Security Host has on our internal and external environments, brand, and community
- Ensure continual and effective communication with a wide range of stakeholders, including guests, staff, management, and other partners in a great guest experience.

REQUIRED SKILLS & EXPERIENCE

- Holds a valid Security Worker Licence
- Familiarity with Liquor Control Act
- Previous experience in a customer service role, ideally within hospitality
- Effective communication skills and demonstrable ability to use curiosity, empathy and active listening
- Possesses self-awareness and understanding of de-escalation techniques
- Works collaboratively and communicates effectively with a variety of stakeholders
- Honest, fair and consistent approach to customer interactions
- A desire to provide an elevated guest experience through upholding both safety and enjoyment as priorities
- Availability to work evenings and weekends, when our business is busiest

PREFERRED SKILLS & EXPERIENCE

- valid Serving It Right certification
- desire to grow into a leadership role in a security or operational capacity

Our team reflects the community we serve. We encourage applications from everyone, and especially welcome interest from people with disabilities, those who identify as BIPOC, and members of the LGBTQ2S+ communities. Job Types: Casual, Part time

Pay: $21.00-$25.00 per hour

Ability to commute/relocate

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Are you available to work on Friday and Saturday evenings up to 4am?

Licence/Certification:
- Security Worker Licence (required)

Work Location: In person

📌 Security Guard/Crowd Controller (Vancouver)
🏢 This is Blueprint
📍 Vancouver