Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Perform front desk duties
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Manage events
- Organize and maintain inventory
- Maintain accurate records
- Assist clients with check-in procedures for accomodation and/or transportation
- Oversee and co-ordinate office administrative procedures
Supervision
- 5-10 people
Experience and specialization
Computer and technology knowledge
- MS Word
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
Personal suitability
- Client focus
- Productive interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Team player
Benefits
Other advantages
- Free parking available
- On-site amenities
📌 hotel front office manager (Brockville)
🏢 HAMPTON INN , BROCKVILLE
📍 Brockville
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