We are looking for a Senior Server/Supervisor to join our recent team at Shiko Sushi in Prince George.

This is a full-time role, five nights from 4:30pm - 10:30pm (11:30pm on the weekend), with Sundays and Mondays off.

Overview

- The Senior Server/Supervisor leads front-of-house service while providing attentive, welcoming hospitality to guests.
- This hands-on role combines serving and customer service with team management, shift coordination, and support for smooth restaurant operations.
- The supervisor works closely with restaurant management and kitchen staff to maintain service standards, support food safety and responsible beverage service, and create a positive experience for guests and team members.

Duties

- Provide excellent customer service to ensure that every guest has a memorable experience.
- Support the maintenance of the Responsible Beverage Service Program.
- Ensure that all beverages and products are consistently prepared and served according to the restaurant’s recipes, portioning, and serving standards.
- Adhere to cash handling and reconciliation procedures in accordance with organizational policies and procedures.
- Perform all opening, closing, and cleaning tasks as instructed.
- Encourage upselling of items and process discounts according to organizational policies.
- Process the sale of food and beverages via the Point-of-Sale system.




- Accept payments and reconcile daily cash outs and floats.
- Stock service supplies, including to go cups, straws, etc.
- Ensure uniform is clean and appearance is professional, according to uniform guidelines.

Experience

- At least threee years of experience, including serving is required;

experience with serving sushi is strongly preferred.

- Supervising experience and demonstrated leadership or team management skills are preferred.
- Experience with customer service, POS systems, and cash handling.
- Must have experience with responsible beverage service.
- Able to withstand extended periods of standing, and other physically demanding conditions.
- Able to operate in high pressure environment and remain calm and focused in urgent situations.
- Able to work independently.
- Able to work flexible hours, including evenings, weekends, and holidays, as well as overtime from time to time.
- Able to maintain a professional appearance and demeanor, aligning with dress code guidelines.
- Holds a Serving it Right certification and ensures responsible service of alcohol.

Pay: $18.25-$19.25 per hour Expected hours: 35.0 – 40.0 per week

Benefits

- Dental care
- Discounted or free food
- Extended health care
- On-site parking

Work Location: In person

📌 Senior Server/ Supervisor (Prince George)
🏢 Isagani F2T Cafe Lounge
📍 Prince George