Store Operations Assistant – African Grocery Store

Job Type: Full-time

Hours: 32+ hours per week

Schedule: Wednesday–Sunday

Location: Mississauga, Ontario

About Us

We are a growing African grocery store in Mississauga that proudly serves our local community by offering a wide selection of African, Caribbean, and international food products. We are committed to providing excellent customer service, maintaining a welcoming shopping environment, and delivering a positive shopping experience for every customer.

We are looking for a dependable and customer-oriented Store Operations Assistant to support the day-to-day operations of our store.

Work Schedule

Candidates must be available to work Wednesday through Sunday, including Sundays.

- Schedule: Wednesday–Sunday
- Wednesday–Saturday: 2:00 p.m. – 9:00 p.m.
- Sunday: Alternating weekly between 11:30 a.m. – 6:30 p.m. and 1:00 p.m. – 8:00 p.m.

Weekly hours: 35 scheduled hours, including unpaid meal breaks, where applicable, resulting in approximately 32.5 paid hours per week when 30-minute unpaid meal breaks are taken each day. Employees will alternate between the two Sunday shifts each week. For example, an employee scheduled for 11:30 a.m. one Sunday will work the 1:00 p.m. shift the following Sunday.

Occasional flexibility in scheduled hours may be required based on operational needs.

This position involves handling fresh meat and poultry products as part of regular store operations.

Key Responsibilities

- Operate the cash register and accurately process cash, debit, and credit card transactions




- Answer customer phone calls and contact customers when necessary regarding orders or other inquiries
- Provide friendly, professional, and efficient customer service
- Restock shelves and ensure merchandise is properly displayed
- Receive, organize, and store incoming inventory
- Prepare and organize customer orders and hand completed orders to delivery drivers for dispatch
- Pack produce and meat products and operate meat-cutting equipment as required. Training will be provided.
- Maintain cleanliness throughout the store, including shelves, aisles, checkout areas, storage areas, and common spaces
- Support other store duties as required

Qualifications

- Previous retail, cashier, or customer service experience is an asset but not required
- Strong communication and interpersonal skills
- Basic math and cash-handling skills
- Ability to work in a fast-paced environment
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Reliable, punctual, and professional
- Ability to stand for extended periods and lift and carry merchandise weighing up to 50 lbs when required
- Knowledge of African, Caribbean, or international food products is an asset
- Additional language skills are considered an asset but are not required

Physical Requirements





- Ability to stand and walk for extended periods during shifts
- Ability to regularly lift and carry merchandise weighing up to 50 lbs
- Ability to work in refrigerated and freezer areas
- Ability to perform repetitive tasks such as stocking, packing, cleaning, and order preparation

What We Offer

- Full-time employment with 32+ hours per week
- Opportunities for growth and development
- Group health and dental benefits after 3 months, subject to eligibility
- 6-month retention bonus available, subject to eligibility.

How to Apply If you are dependable, enthusiastic, hardworking, and enjoy helping customers, we would love to hear from you.

Apply through Indeed or email your résumé to [email protected].

We look forward to welcoming a new member to the Smiley Food and Stores team!

Pay: $17.60-$18.50 per hour

Perks

- Extended health care
- On-site parking

Ability to commute/relocate:
- Mississauga, ON L4Y 1Y6: reliably commute or plan to relocate before starting work (preferred)

Application question(s):
- Are you available to work Wednesday through Sunday, including every Sunday
- Are you comfortable alternating your Sunday start time each week (11:30 a.m. one Sunday and 1:00 p.m. the following Sunday)?
- Are you comfortable handling fresh meat and poultry products as part of your regular work duties?
- Are you comfortable working in refrigerated and freezer areas as required?
- Are you able to stand and walk for extended periods and lift and carry merchandise weighing up to 50 lbs when required?

Work Location: In person

📌 Store Operations Assistant (Mississauga)
🏢 Smiley Food and Stores
📍 Mississauga