Deliver accurate financial transactions and trusted banking guidance as a Customer Experience Associate with TD Canada Trust in Richmond Hill, Ontario. This 15-hour role supports TD Canada Trust’s frontline Personal & Commercial Banking team. You will understand customer needs, recommend suitable banking solutions, and provide clear advice. The position combines transaction processing, customer service, and confidential matter discretion.

Key Responsibilities: Process deposits, withdrawals, and bill payments accurately Determine customer needs and recommend appropriate banking solutions Resolve concerns using procedures and escalate non-standard activities Promote banking solutions and complete business processes promptly Connect personally with customers about banking processes Requirements: High School diploma and/or one-plus years of relevant experience Undergraduate degree or equivalent is an asset Robust administration, organization, planning, and time management skills Hands-on Microsoft Office and internet knowledge Accurate, detail-oriented communication across changing priorities Bring customer experience expertise, transaction accuracy, and banking guidance to TD Canada Trust customers in Richmond Hill.

📌 TD Banking Customer Experience Associate (Richmond Hill)
🏢 TD Bank Group
📍 Richmond Hill