Drive employee performance at Bell as a Senior Manager of Training Program Management. Lead innovative training strategies in a hybrid work environment, ensuring operational readiness and success. At Bell, the Applied AI and Operational Support's Transformation & Training team seeks a Senior Manager to shape impactful training programs. This role emphasizes collaboration with cross-functional teams to adapt learning solutions to evolving business needs. You will oversee national training initiatives for support agents, technicians, and more, leading a team in delivering scalable learning experiences.

Key Responsibilities
• Develop and execute training strategies aligned with business priorities
• Oversee end-to-end training portfolio and improvements




• Build relationships with leadership for effective learning solutions
• Ensure workforce readiness for new technologies and processes
• Champion innovative learning approaches, including AI solutions

Requirements:
• Bachelor's degree in a relevant field
• Experience leading complex training in large organizations
• Proven leadership in hybrid environments
• Background in operational or technology transformations
• Solid analytical and communication skills Shape the future of training at Bell, enhancing employee capabilities and operational success.

📌 Senior Manager of Training Program Management (Montreal)
🏢 Bell
📍 Montreal