Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. This position is a hybrid role based in our Mississauga office where you will work 3 days in the office and 2 days remotely. Ingram Micro Canada is looking for an early-career Skilled Services Associate to help grow our Lifecycle Management Services business. You will connect with reseller partners, uncover customer needs and develop opportunities across cybersecurity, networking, hybrid IT, cloud, AI and other professional services. This role offers hands‑on exposure to AI at an early stage in its adoption across the technology channel. You will learn

how to apply
Ingram Micro’s AI tools and Xvantage™ (platform) to identify partner opportunities, tailor outreach and make informed business development decisions. Ask questions to understand customer challenges and qualify opportunities for assessments, cybersecurity, cloud and AI projects, migrations, networking services and training. Work with sales and technical specialists to develop relevant solutions and move qualified opportunities forward. Use AI tools, Xvantage™ (platform) and CRM data to identify prospects, personalize outreach and manage follow‑up. Track activity and maintain an accurate pipeline of professional services opportunities. Typically requires a bachelor's degree or an equivalent combination of education and experience. ~0-2 years of experience in sales,



business development or customer service. Recent graduates are welcome. ~ You do not need to be a technical expert on day one. It’s a representation of the things you will be doing, and you may not perform all of these duties. The typical base pay range for this role across Canada is $58,000 -64,000 CAD per year. At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well‑being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. This email box is designed to assist with accommodations through the hiring process. Emails sent for non‑accommodation‑related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist. Ingram Micro’s Commitment to ESG (Environment, Social & Governance) Ingram Micro is a values‑driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders.

📌 Customer Success Associate, Professional Services (Canada)
🏢 Ingram Micro
📍 Canada