National Medical Science Liaison - Inflammation (Canada)

The Position

- Drives scientific dialogue and consensus, establishes awareness and educates about the diseases and assets by developing and maintaining peer-to-peer scientific relationships
- Ensures external stakeholders have the necessary knowledge to identify the right patients and to make appropriate treatment decisions
- Delivers seamless customer experience and satisfaction through value-based orchestrated engagements
- Generates action-focused insights from external stakeholders and develops deep understanding of the healthcare landscape, health systems and stakeholder network as well as patient journey / care pathways to inform Scientific Objectives (SOs) and strategic decision making
- Identifies stakeholder and patient needs and recognizes opportunities for data generation, healthcare solutions, and collaborations with external stakeholders to address these needs

This job posting is for a new position.

Responsibilities

PLANNING & EXECUTION:

- Accurately and proactively map and profile key stakeholders within territory/accounts.
- Contribute to the systematic analysis of stakeholder network dynamics (in collaboration with Medical Affairs) based on the understanding of the local healthcare landscape/stakeholders/patient journey
- Develop and execute a territory-specific strategic stakeholder engagement plan that supports the TA Scientific Objectives (SOs) and priorities, aligned to Integrated Brand Plans (IBP)/Integrated Customer Plans (ICP). Monitor and adjust as needed to meet business needs
- Communicate effectively via different channels, engaging presentations, and omni-channel orchestration




- Maintain regular communication with Customer Facing Team (CFT) Leadership and/or other customer facing roles to review ongoing activities and insights, share best practices, and communicate learnings to maximize opportunities in the region
- Deliver and/or support development of trainings/resources (as directed/if required) to effectively execute the customer engagement model
- Serve as a mentor for newly hired MSLs, as requested
- Manage time, BI resources, and/or projects effectively and within budget
- Adhere to all legal, regulatory, and compliance requirements as required.

EXTERNAL STAKEHOLDER ENGAGEMENT

- Identify appropriate/relevant external stakeholders and decision makers. These may include but not limited to external experts (EEs), healthcare providers (HCPs), healthcare organizations (HCOs), Payors/Key Decision Makers, and Patients/Patient Advocacy Groups (PAGs)
- Establish and maintain these scientific relationships, while developing a robust understanding and mapping of territory-specific stakeholder network, healthcare systems, and patient care pathways
- Conduct tailored and orchestrated scientific/clinical exchanges to identify/address key drivers, barriers, needs, and opportunities




- Drive discussions on relevant scientific/clinical data as well as asset value-proposition within the context of stakeholder needs as well as to support the scientific objectives and Therapeutic Area (TA) strategy, aligned to IBP/ICP
- Develop and execute on tailored engagement strategies and action plans specific to stakeholder needs/gaps/insights
- Identify the gaps in the patient journey and recognize the opportunities to establish referral pathways and/or “beyond the pill” initiatives to close these gaps
- Be the preferred scientific resource and partner to address questions/perceptions as well as evidence generation gaps
- Staff medical booth at congresses
- Conduct/facilitate advisory boards, round-table discussions and other activities as requested
- Support implementation of early access programs in alignment with the local regulations
- Expectation is that time in field is at least 60% upon establishment of a full external expert list.

CROSS-FUNCTIONAL COLLABORATION:

Clinical Development & Operations (CD&O;):

- Identify sites and/or investigators and proactively collaborate with CD&O; to support recruitment/site initiation activities
- Identify recruitment gaps across trial sites.
- Liaise with investigators/sub-investigators to be the scientific resource on scientific/medical information
- Provide region-specific input into Regional Integration Process to inform clinical development programs based on stakeholder needs/insights

Market Access/Health Economics Outcomes Research (HEOR)/Healthcare Affairs:

- Engage in discussions on relevant scientific/clinical data as well as asset value-proposition within the context of payor/healthcare system needs,

📌 National Medical Science Liaison (Canada)
🏢 Boehringer Ingelheim
📍 Canada