Clinique Médicale Mediplex

Mediplex is a private medical clinic located in the West Island, Montreal. We are currently looking for a professional, organized, and reliable Part-Time Medical Secretary to join our team.

The ideal candidate is friendly and patient-focused, communicates professionally in both French and English , is comfortable working in a busy medical environment, and is able to manage several administrative responsibilities efficiently.

Responsibilities

- Greet patients in a professional and welcoming manner
- Answer incoming telephone calls and respond to patient inquiries
- Schedule, confirm, reschedule, and coordinate patient appointments
- Manage physician schedules and clinic calendars
- Register patients and ensure demographic and contact information is accurate
- Process incoming and outgoing medical documents, reports, referrals, and requisitions
- Send and receive faxes and securely manage confidential medical information
- Assist physicians and clinical staff with administrative tasks
- Collect payments and provide receipts when required
- Maintain accurate patient records and documentation
- Communicate with laboratories, pharmacies, specialists, hospitals, and other healthcare providers when required
- Follow up with patients regarding appointments, forms, results, or administrative requests as directed
- Maintain an organized reception and administrative work area
- Respect patient confidentiality and clinic privacy policies at all times
- Perform other administrative duties related to the daily operation of the clinic

Qualifications

- Fluent in French and English, both spoken and written
- Strong communication and customer-service skills




- Professional, courteous, and comfortable interacting with patients
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize in a busy workplace
- Reliable, punctual, and responsible
- Comfortable using computers, email, scheduling systems, and electronic medical records
- Ability to handle confidential and sensitive patient information appropriately

Assets

- Previous experience as a medical secretary, medical receptionist, or clinic administrator
- Experience working in a medical clinic or healthcare environment
- Experience using an electronic medical record (EMR) system
- Familiarity with medical terminology
- Experience handling private-clinic billing and payments

What We Are Looking For

We are looking for someone who takes initiative and understands that excellent patient care begins with the first interaction with the clinic. The successful candidate should be dependable, efficient, discreet, warm, and professional , while being able to remain calm and organized when managing multiple requests.

Previous medical-office experience is strongly preferred.

Clinique Médicale Mediplex

Mediplex est une clinique médicale privée située dans l’Ouest-de-l’Île de Montréal.



Nous sommes actuellement à la recherche d’une secrétaire médicale à temps partiel professionnelle, organisée et fiable pour se joindre à notre équipe.

La personne idéale est accueillante, axée sur les besoins des patients, communique de façon professionnelle en français et en anglais , est à l’aise dans un environnement médical dynamique et est capable de gérer efficacement plusieurs responsabilités administratives.

Responsabilités

- Accueillir les patients de façon professionnelle et chaleureuse
- Répondre aux appels téléphoniques entrants et aux demandes des patients
- Planifier, confirmer, modifier et coordonner les rendez-vous des patients
- Gérer les horaires des médecins et les calendriers de la clinique
- Inscrire les patients et s’assurer que leurs renseignements personnels et coordonnées sont exacts
- Traiter les documents médicaux entrants et sortants, les rapports, les références et les requêtes
- Envoyer et recevoir des télécopies et gérer de façon sécuritaire les renseignements médicaux confidentiels
- Assister les médecins et le personnel clinique dans diverses tâches administratives
- Percevoir les paiements et remettre des reçus au besoin
- Maintenir des dossiers patients et une documentation exacts et à jour
- Communiquer avec les laboratoires, pharmacies, spécialistes, hôpitaux et autres professionnels de la santé lorsque nécessaire
- Effectuer les suivis auprès des patients concernant les rendez-vous, formulaires, résultats ou demandes administratives, selon les directives
- Maintenir un espace de réception et de travail administratif propre et organisé

📌 Part-Time Medical Secretary (Quebec City)
🏢 Clinique Medicale Mediplex
📍 Quebec City