Shape client relations as a Key Account Specialist at Mark’s Commercial in Calgary, AB. This full-time role requires providing exceptional customer service while managing key accounts throughout the sales cycle. As the primary contact for major clients, you will excel in delivering top-notch support while collaborating with sales teams and internal stakeholders. Your responsibilities will include consulting with the E-commerce team to streamline processes, preparing sales reports, and ensuring timely fulfillment of orders. With the right blend of independence and teamwork, you’ll thrive in this engaging position.
Key Responsibilities
• Deliver high-quality customer service to key account clients
• Collaborate with Sales and Key Account Specialist Teams
• Consult with E-commerce for seamless customer interactions
• Prepare and share internal and external sales reports
• Facilitate outstanding orders and fulfill requests promptly
Requirements:
• Minimum 3 years in sales, administration, or customer service
• Solid communication and organizational skills
• Proficiency in Microsoft Office, particularly Excel
• Bilingual English and French is an asset
• High School Diploma or equivalent Join Mark’s Commercial to enhance customer experiences and develop lasting client relationships.