Pursuit Collection, Jasper, AB

Job details: Full-time, 21 hours ago. Skills: Computer operation, Accounting, Front desk, Cash handling.

Full job description: At Pursuit, we offer more than just a place to visit; we create opportunities for our guests to genuinely connect with iconic destinations. This full‑time, year‑round position begins June 2026 with a starting wage of $19.00/hour.

Responsibilities

- Manage front desk operations including handling phone inquiries, coordinating group arrivals and departures, completing guest check‑ins and room assignments, and processing check‑outs with accurate billing and payment collection.
- Take, cancel, and change room reservations.
- Address guest concerns promptly; elevate issues to the Front Desk Supervisor or Hotel Manager when needed.
- Balance cash and complete balance sheets, cash reports, and related forms.
- Provide information on hotel facilities, services, and local points of interest.
- Arrange services required for guests with special needs.
- Communicate room status and special guest information to other departments.
- Learn the Emergency Response Manual thoroughly.
- Learn the Night Audit procedures.
- Perform related Front Desk duties as directed by Supervisor.

Qualifications

- Bring the energy, professionalism, and personality of an exceptional Front Desk Agent.




- Previous experience as a Front Desk or Night Auditor is an asset.
- Comfortable with basic computer systems and cash handling; accounting knowledge is a plus (training provided).
- Capable of taking direction, staying organized, and working independently when needed.
- Passionate about delivering outstanding customer service.
- Flexible and reliable, with availability to work evenings and overnight shifts.
- A collaborative team player who contributes to a positive work workplace.

Company Overview

Pursuit is a publicly traded company listed on the New York Stock Exchange under PRSU. We specialize in attraction‑led hospitality, operating hotels, lodges, and recreational attractions across Alaska, Montana, the Canadian Rockies, Reykjavík, and Costa Rica.

Benefits and Perks

- Free access to Pursuit attractions and 50% off for friends.
- Discounts on hotel stays, dining, and retail.
- Access to subsidized mental health and wellness resources.

Equal Employment Opportunity

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, or other protected characteristics.

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