## (ONT) OPERATIONS MANAGER
- $60K-$65K + Car PrivilegesApply: Fully on premise: Ontario: Full time: Posted Today: JR ##

Job Description
*Run A Tighter Operation. Deliver Better Results.* Fox Rent A Car is seeking a driven Operations Manager who thrives in a high-volume, fast-paced setting and takes pride in running a tight operation. The right person anticipates challenges, leads with confidence, and makes smart, real-time decisions that protect both customer satisfaction and profitability. As the Operations Manager, you will oversee daily rental operations to ensure a seamless customer experience from arrival to departure, lead a team, manage fleet readiness, monitor performance, and make informed decisions that directly impact revenue and service levels.Your Primary Focus Is To:Operational Leadership* Oversee and streamline the rental process to minimize wait times and deliver fast, friendly, effective service
* Maintain a clean, well-managed, and diverse fleet that aligns with customer demand, including specialty vehicles
* Forecast staffing and fleet needs using historical data and market trends
* Monitor workflows and eliminate operational bottlenecks
* Anticipate unexpected demand and implement plans to maintain smooth performance
* Identify and resolve slowdowns across departmentsTeam Leadership & Development* Lead, coach, and develop a sales-driven team to meet revenue and performance goals




* Monitor productivity and follow up consistently on team performance
* Participate in recruiting, interviewing, and hiring team members
* Develop and enhance cross-training programs to strengthen team flexibility
* Foster a culture of accountability, collaboration, and continuous improvementPerformance & Reporting* Monitor KPIs and adjust operational strategies to drive results
* Generate and present detailed performance reports using advanced Excel
* Make real-time decisions that balance customer satisfaction with company profitabilityProcess Improvement* Use operational data to improve workflows and staffing strategies
* Simplify processes to increase efficiency and reduce delays
* Encourage team members to contribute ideas that improve overall performanceEducation and

Experience:
* High school diploma or GED required, college degree preferred
* Experience with real-time monitoring tools and operational systems
* Proven ability to lead and coach a performance-driven sales teamWhat You Bring:* Strong analytical, problem-solving, and organizational skills
* Advanced proficiency in Microsoft Excel for data analysis and reporting
* Strong communication and leadership skills

We Offer
* Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus
* Company-paid Life Insurance
* Company-paid AD&D; Insurance
* Flexible spending

📌 (ONT) OPERATIONS MANAGER (Canada)
🏢 Europcar Group
📍 Canada