PURPOSE

To assist store management in reaching all store objectives. To ensure the retail store maximizes its sales revenue through excellent customer service, store maintenance, merchandising, and handling product shipments.

KEY ACCOUNTABILITIES

- Assists customers in the selection of ZWILLING merchandise, while providing information about the product, materials, technology, and functionality.
- Ensures ZWILLING’s customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.
- Drive and close sales by utilizing ZWILLING’s selling techniques.
- Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
- Proficient knowledge of ZWILLING’s products and programs, including technology,



product information and requirements, merchandise promotions, and advertising.
- Help to support and create a team workplace by respecting co-workers
- Adheres to ZWILLING’s brand values and Supervisor competencies
- Maintain superior levels of merchandising in designated areas in the store, ensuring that product displays are attractive, space efficient, and secure.
- Assist the management team in the training and supervising of part-time employees.
- Handle cash register transactions with 100% accuracy, and maintain workable register floats at all times.
- Accurately complete

📌 Victoria - Keyholder
🏢 Zwilling J.A. Henckels Canada
📍 Victoria