Position: Order Processing & Invoicing Representative

Pay Range: $42,000 – 45,000

Location: Markham, Ontario

Do you believe that a company’s success depends on its people? If so, PSI is the place for you PSI is nothing without the people who build, design, and support it. We’re looking for Order Processing & Invoicing Representative to join our scaling organization and help us manage customer requests.

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award‑winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers,



and we're looking for a culturally aligned Order Processing and invoicing Representative to join our energetic team in Markham.

In this role, you’ll be focused on processing customer’s orders in a timely manner to keep up with customer’s demand and in accordance with our service‑level agreement. Servicing customers by providing product and service information and to resolve immediate order problems.

Responsibilities

- Monitor email and sales platforms for incoming orders, quote requests, stock inquiries, and customer communications.
- Process, modify, and manage sales orders, credits, returns, replacements, and invoicing within the company ERP system (NetSuite/SAP or similar).
- Process customer payments and maintain accurate

📌 Order Processing (Markham)
🏢 Pacific Smoke International
📍 Markham