Who is a Fit4Less Manager? The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.

Job Summary

- Offers and ensures consistent friendly customer service.
- Completes and leads cleanliness duties using standards, policies, processes and guidelines.
- Ensures club cleanliness practices and process expectations are being met to provide members and associates with a clean and safe environment.
- Leads and trains the handling of member concerns and resolves escalated member complaints.
- Identifies, informs and uses effective action plans to solve club duties and processes that are not meeting expectation.





Manages direct reports and the people requirements of the Department/Team using provided tools and resources to ensure the successful execution of all key responsibilities and tasks, retention of great talent, and high Associate engagement.

- Facilitates recruitment of direct reports to ensure adequate resourcing based on approved Department/Team budget.
- Leads the onboarding, coaching, learning, development, and performance management of all direct reports to ensure a positive and protected working experience.

Fulfills and ensures expectations resulting from action items and responsibilities are completed, including; but not exclusive to key initiatives, administrative duties, emails, calls and documentation processes.

Achieves revenue goals and controls expenses to email address.

📌 Fit4Less Manager (Toronto)
🏢 Fit4Less Canada
📍 Toronto