AgWest Ltd. is looking for a highly organized anddetail-oriented Service Advisor to join our Yorkton team.

This role combines Service Advisor, administrative,warranty, and parts support responsibilities , providing support to both theYorkton and Weyburn locations . The successful candidate will help keepwork orders, warranty claims, invoicing, documentation, and Parts requirementsmoving efficiently while providing backup coverage for both Parts departments.

Key Responsibilities

Service Advisor & Customer Support

- Respondto customer and internal service inquiries by phone, email, text, and inperson.
- Openand maintain work orders, ensuring accurate customer, unit, complaint, andjob information.
- Scheduletechnicians and coordinate job priorities and requirements.
- Prepareservice quotes and communicate job status, expectations, and updates.
- Coordinateparts requirements and communicate availability to technicians.
- Reviewcompleted work, address customer concerns, and ensure work orders areclosed accurately and promptly.




- Supportproductivity and established Service KPIs.
- Participatein a rotating on-call schedule, as required.
- Maintainaccurate records, logbooks, time entries, and required documentation.
- Coordinatetraffic, loaner, and related paperwork.
- Workcollaboratively with Service, Parts, Sales, and other departments.

Administration & Warranty

- Processand submit approved OEM warranty claims and follow up on pending orrejected claims.
- Trackwarranty documentation and coordinate warranty parts returns.
- Enterand process POs, invoices, credits, and approved credit-card expenses.
- Followup on missing documentation, receipts, invoices, and other administrativeitems.
- Completework-order corrections, document uploads, filing, and generaladministrative tasks.
- Assistwith PSP administration, till/deposit paperwork, and Yorkton

📌 Service Advisor (Yorkton)
🏢 AgWest
📍 Yorkton