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Reporting to the Senior Manager - Fatigue Risk Management Program, the Fatigue Risk Management Program Specialist is responsible for the strategic oversight, management, and coordination of the Flight Operations Fatigue Risk Management Program, in accordance with regulatory (Transport Canada) and industry (International Civil Aviation Organization [ICAO]/International Air Transport Association [IATA]) requirements and recommended practices.

The person occupying this position is responsible for the daily processing of fatigue reports and data relevant to the fatigue risk management program. This person ensures the proper processing of fatigue reports, fatigue events, and fatigue surveys, as well as the preparation of other documents, as needed, concerning the fatigue risk management program.

They act as a Flight Operations expert regarding the fatigue risk management program and, in collaboration with Flight Operations management, play a leadership role – with the indicated responsibilities – regarding the coordination of fatigue reports and fatigue events. The holder of this position is responsible for processing all fatigue reports and fatigue events for the department and helps maintain the quarterly meetings of the Fatigue and Safety Action Group and other related meetings, as directed by the department head, to ensure that fatigue risk concerns are presented and addressed in accordance with Fatigue Risk Management System (FRMS) protocols.



They will also support management and the company Safety and Investigation team by providing the necessary direct support for investigations or additional information regarding fatigue risks.
As a Fatigue Risk Management Program Specialist, the holder of this position may produce initial reports including factual information, information analysis, findings, and contributing factors, and formulate recommendations to relevant executives.

They are a key element of the FRMS as they provide data to management regarding the risk management of flight operations. They coordinate safety issues with personnel from other departments having expertise in the matter and ensure that cross-departmental issues are properly presented, communicated, and understood.

Responsibilities

- Ensure all fatigue reports and fatigue events are reviewed and accepted within five business days, as much as possible.
- Ensure all fatigue reports are finalized within the timelines indicated in the Fatigue Risk Management Manual, ideally within 30 business days of receipt, as much as possible.
- Ensure all reports on unforeseen operational circumstances are reviewed and accepted within five business days, as much as possible.
- Establish appropriate links and support structures with Flight Operations, Corporate Safety, Crew Planning, and Crew Scheduling to ensure proper follow-up on fatigue reports.
- Lead, manage,



and conduct activities necessary to identify and analyze fatigue hazards and latent risks, and investigate these risks and hazards.
- Lead and manage trending processes regarding fatigue events and unforeseen operational circumstances.
- Manage the activities necessary to perform an appropriate risk assessment concerning fatigue reports and fatigue events.
- Manage a process to officially monitor and track corrective actions and subsequent performance resulting from safety issues and investigations.
- Ensure the management and coordination of the process to provide, upon request, de-identified reports to internal departments and external agencies.
- Manage support and assistance granted in the case of special projects.
- Support the evaluation, management, and monitoring of exemptions and deviations related to the Fatigue Risk Management System (FRMS).
- Coordinate and support fatigue studies as well as fatigue-related data collection activities, including participant coordination, study management, and analysis of study results.
- Manage the deployment, monitoring, and management of actigraphs used in operational fatigue studies.
- Manage fatigue reports and fatigue events from the AlertSafe system, notably debriefings of flight crew, flight attendants, ground personnel, and any other concerned group, according to investigation needs.
- Manage the process to provide informed feedback to flight crew regarding fatigue reports and fatigue events, as well as related reports across all operational sectors.
- Regularly report to Flight Operations regarding fatigue issues, trends, and reports, as needed.
- Provide formal presentations on fatigue risks to Fleet Management heads and training sessions, as needed.

📌 Fatigue Risk Management Program Specialist (Toronto)
🏢 Air Canada
📍 Toronto