Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site.
ROLE
- Answer incoming telephone calls on main switchboard connecting callers to extension/area directing any complex inquiries to the appropriate individual or department after ascertaining the nature of the call
- Greet patients/visitors to provide basic information and direction to appropriate contacts or services
- Respond to inquiries regarding patient status utilizing hospital computer system and/or patient lists
- Responding to and announcing Code Alerts
- Directing calls in emergency situations
- Assist individuals wishing to pick-up or drop-off packages etc. during off hours
- Ensure patient registration functions (inpatient/outpatient) are carried out in an effective manner by interviewing patients/family to collect and process registration information
- Process admission and discharge/
📌 Central Registration (Bracebridge)
🏢 Mahc
📍 Bracebridge
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