The Leasing Specialist thrives in a fast-paced workplace and possesses strong negotiation and communication skills. They are primarily responsible for leasing units and maintaining an occupancy rate of 100% in a portfolio of multi-residential apartments.
Main Responsibilities and Activities:
Information & Relationship Management:
- Provide detailed information about vacant suites to prospective residents via various channels.
- Manage the flow and responses from email sales leads to completion of lease for all properties in assigned portfolio and assist with any future CRM lead programs
- Respond to rental inquiries in person, by phone and e-mail in a timely, pleasant and informative way.
- Schedule appointments with prospective residents, build a relationship and show vacant suites.
- Complete guest cards and daily traffic report. Provide a weekly summary to leasing and marketing departments.
- Promote resident retention by communicating effectively with existing residents and ensure, in close cooperation within the Property Management team, that resident issues are dealt with.
- Maintain a working knowledge of competitive buildings and conduct regular market surveys of these properties.
- Provide feedback and recommendations on rental rates, promotions and overall market conditions with a view to maximizing revenue at the property
- Work closely with Marketing Team to update advertising and media channels, promotional programs and signage for the property
Leasing and Lease Administration:
- Encourage and promote online leasing process for applications including deposits, pre-authorized