25 Oct
|
Placements24
|
Kimberley
25 Oct
Placements24
Kimberley
About the Role
Our client is looking for a proactive Client Support Associate to join their team in Kimberley . This role is vital for ensuring our clients receive timely and effective support, addressing their inquiries and resolving any issues they may encounter. You will act as a key point of contact, building solid relationships and contributing to overall client satisfaction. The ideal candidate is detail-oriented, possesses excellent communication skills, and is committed to providing a superior customer experience within a supportive team setting.
Key Responsibilities
- Handle incoming client inquiries via phone, email, and in-person interactions.
- Provide information and assistance regarding company services and products.
- Troubleshoot and resolve basic client issues, escalating when necessary.
- Maintain accurate records of client interactions and
📌 Client Support Associate (Kimberley)
🏢 Placements24
📍 Kimberley