Director of Operations
We are looking for a Director of Operations to lead multi-site operations, drive performance, and strengthen client relationships while ensuring operational, financial, and service excellence across our portfolio.
What You’ll Do
As Director of Operations, you will provide strategic and hands‑on leadership across multiple accounts and operational teams. You will be responsible for ensuring all sites meet contractual obligations, financial targets, and service standards while building strong, long‑term client partnerships.
Key Responsibilities
Lead and oversee daily operations across multiple client sites or contracts
Ensure consistent delivery of high‑quality building automation controls systems
Build and maintain robust relationships with key client stakeholders and decision‑makers
Monitor operational performance and ensure all KPIs, SLAs, and contract requirements are met
Oversee financial performance including budgeting, forecasting, and cost control
Review monthly and weekly financial and operational reports to drive accountability and improvements
Support Area Managers,

📌 Director of operations (Quebec City)
🏢 Dexterra
📍 Quebec City