Bilingual Occasional Key Holder - Edmundston )

Occasional Key Holder - Edmundston )

About Us: Cannabis NB is New Brunswick’s trusted retailer for the responsible, safe, and educational delivery of cannabis products across the province.

Our Goal: To deliver a world-class customer experience rooted in knowledge, care, and safety. Our Mission: To provide access to quality-assured products while empowering customers through meaningful conversations and accurate information. Our Mandate: To support public education and harm reduction by promoting socially responsible cannabis use across the province.

We are seeking a Key Holder who will play an important role in supporting daily store operations, delivering exceptional customer service, and ensuring a safe, compliant, and efficient retail workplace.

Responsibilities and Key Accountabilities: In support of the strategic pillars and in partnership with the Retail Store Manager and Team Lead, the responsibilities of a Key Holder (Designate) at Cannabis NB may include, but are not limited to:

Support and guide team members on store processes and service standards to deliver exceptional customer service

Drive a positive team culture focused on accountability, collaboration, and results

Act as Leader on Duty (LOD) and support daily store operations in the absence of Store Manager or Team Lead

Ensure adherence to loss prevention policies to support achieving store shrink goals

Report, document, and address near misses, customer injuries,



or workplace incidents in a timely manner

Ensure compliance with corporate policies and provincial or federal laws

Support and uphold in-store responsibility processes and practices

Operational Responsibilities:

Complete opening and closing procedures, including cash handling, safe counts, and security protocols

Verify and complete daily financial documentation (cash logs, deposit logs, MPOS reconciliation)

Monitor and investigate cash or inventory variances and escalate as required

Execute daily inventory tasks including cycle counts, variance checks, and product handling (including returns and quarantined items)

Support inventory accuracy through daily counts, adjustments, and documentation

Maintain store presentation standards, including merchandising, cleanliness, and organization

Complete daily cleaning routines across sales floor, office, and back room

Leadership & In-Store Support:

Provide direction and support to team members during shifts, including shift transitions and daily briefings (PASE updates)

Support store engagement initiatives and contribute to a positive workplace culture

Participate in store safety practices, including maintaining First Aid certification and completing required safety training .

Weekly & Ongoing Responsibilities:

Support store audits and operational checks in the absence of Store Manager or Team Lead

Assist with receiving inventory, including purchase orders (POs) and

📌 Bilingual Occasional Key Holder (Edmundston)
🏢 Cannabis NB website
📍 Edmundston